Mark Gunnell2026-09-10
★★★★★Every time I go there Dr. Tolle and his staff are incredible. So friendly and professional. The waiting room is absolutely amazing. So clean and quiet. Going to continue going here.
A closer look.
+0.51/ 5vs Dallas averageCompared with 26 listings
5/ 7 daysOpen through the weekSee full opening hours
5/ 5Rated 4 or 5 starsIn the sampled reviews
Texas Health Family Care is a medical clinic located in Dallas, Texas, dedicated to providing quality healthcare services. This facility is known for its friendly staff and efficient service. With a strong commitment to patient care, Texas Health Family Care has garnered a high rating of 4.9 from 256 reviews, reflecting positive patient experiences across various aspects of their services.
Overview of Texas Health Family Care
Located at 8440 Walnut Hill Lane, Suite 300 in Dallas, Texas, Texas Health Family Care offers a range of family healthcare services. The clinic operates five days a week, ensuring accessibility for patients seeking medical attention. With modern facilities and a welcoming environment, patients can expect a comfortable visit.
Patient Experiences and Review Analysis
Analyzing the feedback provided by patients reveals several recurring themes that highlight both the strengths and areas of concern regarding the clinic’s services.
Staff and Front Desk
Patients consistently praise the staff and front desk team at Texas Health Family Care. Reviewers describe the team as friendly, professional, and attentive. Many note that interactions with both support staff and healthcare providers are characterized by kindness and respect. The welcoming atmosphere established by the front desk personnel is frequently mentioned, contributing significantly to a positive first impression.
Wait Times
The clinic generally receives favorable remarks regarding wait times. Multiple reviewers appreciate being seen promptly upon arrival. However, one review indicates an experience involving longer wait times due to an expected backup during peak hours. While most patients report efficient service from check-in to consultation, this mixed feedback suggests that while delays may occur occasionally, they are not typical.
Clarity of Explanations
Many patients express satisfaction with how clearly their healthcare providers explain medical concerns and procedures. Specific mentions of thoroughness in explanations indicate that both doctors and physician assistants take the time to ensure patients understand their health conditions and necessary actions moving forward. This level of clarity contributes positively to overall patient comfort during visits.
Recurring Praise:
- Friendly and professional staff.
- Efficient check-in process.
- Clear explanations provided by healthcare providers.
Recurring Concerns:
- Mentioned occasional longer wait times during busy periods.
Rating Overview
The clinic maintains an impressive rating of 4.9 based on 256 reviews. This high score reflects the overall satisfaction of patients who have experienced care at this facility.
Hours and Availability
Texas Health Family Care is open Monday through Friday from 8 AM to 5 PM, providing ample availability for scheduling appointments during standard business hours. The clinic remains closed on weekends, allowing for focused service during weekdays.
Location and Contact Information
This medical clinic is situated in a spacious setting on Walnut Hill Lane in Dallas, making it accessible for local residents seeking family care services. For those interested in visiting or learning more about what Texas Health Family Care offers, further details can be found on their official website.
In summary, Texas Health Family Care in Dallas provides a supportive environment for patients seeking family medical services. With highly rated staff interactions, efficient appointment handling, and clear communication from healthcare providers highlighted in positive reviews, it stands out as a reliable option for family health needs. For those considering this clinic, contacting them directly may provide additional insights into current availability or specific services offered.
FROM THE REVIEW SAMPLE
5 reviewsWhat people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
IN THEIR OWN WORDS
4.9/ 5The local perspective.
Maureen Porter2026-04-24
★★★★★I'm legally blind with very low vision, and always treated with respect and kindness. The staff is always patient and personable, and Dr. Carissa Davis is simply the best! She listens to my concerns and always advises me on what I need to do or change to remain proactive with my healthcare. She also patiently explains all that my vision no longer allows me to see. I'm so appreciative of her and the staff. They're excellent!
Javier Flores2026-03-24
★★★★★I had a wonderful experience at my recent wellness check. From the moment I walked in, the staff was welcoming, professional, and efficient. The front desk team made check-in quick and easy, and I was seen right on time. Winnie Chen PA-C was attentive, thorough, and took the time to answer all of my questions without making me feel rushed. I truly appreciated how clearly everything was explained and how comfortable they made the entire visit. It’s reassuring to receive such compassionate and high-quality care. I highly recommend this office for anyone looking for excellent service and a positive healthcare experience.
Shirley Davis2026-09-03
★★★★★Fast, friendly, professional, caring and kind. Made sure I was satisfied with the outcome of the visit. Best doctor in the world (Dr Michael Tolle) and staff.
Denise Bumford2026-05-24
★★★★☆I arrived on time for a 10:30 new patient/annual appt. Office is spacious and pleasant. I checked in easily, was shown to exam room quickly with an apology for an expected backup and wait. The wait was an hour. Staff, including Dr. Tolle, were all very friendly, attentive and professional. If I'd had a tight schedule, I would have been pretty stressed.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions8440 Walnut Hill Ln Suite 300, Dallas, TX 75231
Good to know.
How do I contact Texas Health Family Care?
Call (214) 363-5660. You can also visit their website.
Where is Texas Health Family Care?
8440 Walnut Hill Ln Suite 300, Dallas, TX 75231
What are today’s opening hours?
Friday: 8 AM–5 PM. Confirm holiday hours before visiting.
How is this business rated?
4.9 out of 5 from 256 Google reviews.
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