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Our Family Doctor.

1919 S Shiloh Rd #333, Garland, TX 75042
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Our Family Doctor
THE BIG PICTURE

A closer look.

+0.10/ 5vs Dallas averageCompared with 26 listings
5/ 7 daysOpen through the weekSee full opening hours
5/ 5Rated 4 or 5 starsIn the sampled reviews

Our Family Doctor is a dedicated medical clinic located in Dallas, Texas, specifically at 1919 S Shiloh Rd #333, Garland. With a focus on providing comprehensive family healthcare, this practice has earned a positive reputation among its patients. The clinic operates with a commitment to timely appointments and clear communication, as reflected in its strong overall rating of 4.5 based on 67 reviews.

About Our Family Doctor

This medical clinic aims to offer quality healthcare services to families in the Dallas area. Patients can expect professional treatment from experienced staff members who prioritize their health and wellness. The clinic accommodates patients five days a week, ensuring access to care during standard business hours.

Review Analysis

An analysis of the available reviews reveals several themes that highlight patient experiences at Our Family Doctor. Overall, patients express satisfaction with their interactions with the staff, the clarity of communication regarding their health, and the convenience of scheduling appointments.

Staff and Front Desk

Patients consistently commend the friendly and helpful nature of the staff at Our Family Doctor. Many reviews indicate that the front desk personnel are welcoming and efficient in managing appointments. One reviewer noted that they have been a patient for several years, emphasizing how the pleasant demeanor of the staff contributes significantly to their loyalty. The positive feedback suggests that patients feel comfortable and valued from the moment they enter the clinic.

Wait Times and Appointment Availability

Multiple reviewers express appreciation for the minimal wait times at Our Family Doctor. They report being seen promptly at their scheduled appointment times, which enhances their overall experience. The clinic’s ability to accommodate patients efficiently is highlighted as a key advantage, making it easier for individuals to fit medical visits into their busy schedules.

Clarity of Communication

The clarity with which information is communicated is another notable aspect mentioned by patients. Reviews indicate that healthcare providers take time to explain things thoroughly, ensuring that patients understand their conditions and treatment options. This attention to detail fosters a sense of trust and reassurance among patients, who appreciate being able to ask questions and receive thoughtful responses.

Recurring Praise

  • Friendly and helpful staff across all interactions.
  • Minimal waiting times for appointments.
  • Clear explanations regarding health concerns and treatments.

Rating Overview

Our Family Doctor holds an impressive rating of 4.5 based on 67 reviews. This rating indicates high satisfaction among patients compared to other medical clinics in Dallas, where the average rating is 4.41.

Hours of Operation

The clinic operates Monday through Friday from 8 AM to 5 PM, with shortened hours on Thursdays until noon. It remains closed on weekends, allowing for focused patient care during weekdays.

Location and Contact Information

Located at 1919 S Shiloh Rd #333 in Garland within Dallas, Our Family Doctor is conveniently situated for easy access by local residents. For inquiries or to schedule an appointment, potential patients can reach out via phone or visit their official website.

This medical clinic offers reliable family healthcare services in Dallas, characterized by attentive staff members who prioritize patient comfort and understanding during visits. With consistent praise for minimal wait times and clear communication about health matters, Our Family Doctor presents a supportive environment for individuals seeking ongoing care.

FROM THE REVIEW SAMPLE

What people mention.

5 reviews
Staff and front desk5 / 5More mentions in 4–5 star reviews
Booking and availability2 / 5More mentions in 4–5 star reviews
How clearly things were explained2 / 5More mentions in 4–5 star reviews

Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.

IN THEIR OWN WORDS

The local perspective.

4.5/ 5
Patricia Ivie2026-08-27
★★★★★

The staff at Our Family Doctor is amazing. They actually see you at your appointment time (very little, if ever, waiting) and these are the nicest people in the world. I have been a patient for several years and I will never leave for another doctor!

Vee Sparkles2026-05-24
★★★★★

I'm very please with the care I get , when I come to doctor Taylor office. I love the nurse practitioners the staff is very helpful. Also Maria is a very respectful your lady that has been pleasant helpful to me. The staff will call and check on you to make sure you are find or if you need prescription renewed. I love Dr.jeffrry Taylor and his staff, may God continue to bless them. Ms J. VanHook

Maggie Hennigan2026-04-24
★★★★★

I’ve had such a consistently positive experience with Our Family Doctor and truly feel grateful to be a patient here. The environment is clean, welcoming, and well-organized. Appointments feel thorough and never feel rushed, and I always have felt like a top priority. Communication is excellent. My insurance demands a lot of prior authorizations and they’ve always been prompt in dealing with the backend insurance issues. I’ve never even had to follow-up with them! I primarily see Kaylee Roberts, and I can’t say enough great things about her. She is incredibly attentive, knowledgeable, and compassionate. She takes the time to truly listen, answer questions in a way that feels clear and reassuring, and makes you feel comfortable and heard at every visit. Dr. Taylor is also wonderful. It’s clear the entire staff is dedicated to maintaining a high standard of care across the practice. I would highly recommend this practice to anyone looking for quality care and a supportive medical team

Kasey Stelly2026-04-24
★★★★★

I had such a great experience here! Chaney the nurse practitioner was super easy to talk to and really took the time to listen to everything I had going on. I never felt rushed, and she explained things in a way that actually made sense. You can tell they genuinely care about their patients which is hard to find!

Ryan McCathern2026-04-24
★★★★★

Dr. Taylor and his staff are the best. He has helped my family for over 20 years and is highly recommended. I know I have a doctor that will always look at for me and help anytime its needed. If you are looking for a trustworthy doctor and staff this is the place to go.

A sample of reviews published on Google. The overall rating may include reviews not shown here.

PLAN YOUR VISIT

Time it right.

Opening hours
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–12 PM
Friday8 AM–5 PM
SaturdayTodayClosed

Confirm holiday hours with the business. Times follow the directory’s time zone.

FIND YOUR WAY

Right around here.

Get directions

1919 S Shiloh Rd #333, Garland, TX 75042

A FEW HELPFUL DETAILS

Good to know.

How do I contact Our Family Doctor?

Call (972) 864-2050. You can also visit their website.

Where is Our Family Doctor?

1919 S Shiloh Rd #333, Garland, TX 75042

What are today’s opening hours?

Saturday: Closed. Confirm holiday hours before visiting.

How is this business rated?

4.5 out of 5 from 67 Google reviews.

KEEP YOUR OPTIONS OPEN

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