I had an urgent medical matter that I wanted resolved quickly. This was my first time ever. When I called, Dulce understood and did everything that she could to point me in the right direction. I really appreciated the extra effort that she made to make sure all my concerns were answered. When I went inside the clinic everyone was so kind. Everyone understood exactly what I was wanting from the front desk receptionist to the Doctor.
A closer look.
MD Family Clinic – Brown, located in Dallas, is a medical clinic dedicated to providing comprehensive healthcare services to its patients. This facility has garnered a solid reputation with a rating of 4.7 based on 707 reviews, indicating a generally positive experience among those who have visited. With a focus on patient-centered care, MD Family Clinic – Brown aims to address the diverse health needs of its community.
Overview of MD Family Clinic – Brown
Situated at 9622 Webb Chapel Rd, Dallas, TX 75220, MD Family Clinic – Brown operates five days a week, from Monday to Friday, with hours extending from 8 AM to 5 PM. The clinic is closed on weekends and provides an accessible option for patients seeking reliable family healthcare services during the week. This convenient schedule allows for flexibility in appointments, catering to those with busy lifestyles.
Review Analysis
Patient feedback highlights several recurring themes regarding their experiences at MD Family Clinic – Brown. The aspects most frequently discussed include the attentiveness of staff and front desk personnel, clarity in communication about health issues and treatment options, and some mixed feedback regarding billing and medication management.
Staff and Front Desk Experience
Many reviewers express satisfaction with the friendly demeanor and professionalism of the clinic’s staff. A number of patients praise the front desk personnel for their assistance and understanding when addressing urgent medical concerns. Positive interactions are noted as making patients feel welcomed and cared for from the moment they enter the clinic. Reviewers appreciate that staff members show respect and kindness throughout their visits, contributing to an overall positive atmosphere.
Clarity in Communication
The clarity with which health-related information is conveyed is another point of praise. Patients note that their doctor engages them effectively during consultations, ensuring they understand their medical conditions and treatment plans. This involvement contributes to a sense of partnership in healthcare decision-making, with some reviewers specifically mentioning how doctors encourage open dialogue about patient feelings and concerns.
Mixed Feedback on Medication Management
While most reviews are positive, there are instances where feedback regarding medication management reflects mixed experiences. Some patients have reported issues related to prescription changes that were not discussed prior to implementation. This resulted in complications when attempting to resolve medication discrepancies with pharmacies. Although this concern is mentioned by only one reviewer specifically, it indicates an area where communication could be further improved.
Recurring Praise:
- Friendly and respectful staff interactions.
- Clear explanations provided by healthcare providers.
Recurring Concerns:
- Issues regarding communication about medication changes.
Rating Summary
The clinic holds a commendable rating of 4.7 based on 707 reviews. This score places it above average compared to other medical clinics in Dallas, reflecting generally favorable patient experiences.
Hours and Availability
MD Family Clinic – Brown operates Monday through Friday from 8 AM until 5 PM each day, offering convenience for patients seeking appointments during traditional business hours while remaining closed on weekends.
Location and Contact Information
The clinic is located at 9622 Webb Chapel Rd in Dallas, Texas. Patients can reach out via phone at +12143583601 for inquiries or to schedule appointments. For more information about services offered at MD Family Clinic – Brown or directions to the facility, you can visit their official website.
In summary, MD Family Clinic – Brown serves as a reliable medical clinic in Dallas focused on patient care through attentive staff interactions and effective communication during visits. While most feedback is positive, there are areas indicated for potential improvement in medication management discussions. For any specific questions regarding availability or services offered, consider contacting the clinic directly.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
My doctor, Dr Flanagan is great. She's concerned and she's very thorough she has noticed things as she walks in the door and she doesn't shower away from eye contact matter of fact if you won't do eye contact, she'll find yours. She really wants to hear how you feel. She understands that test will show some things but she wants to know what are you feeling she makes it to where you're involved, and she makes it make sense.
I love this clinic because of Dr. Flanagan and the entire clinic staff. Dr Flanagan knows her stuff and very kind.Noemi and the staff are very friendly and respectful to the patients. That is always a must for me because I look for respect and care when it comes to my health care. Thank you MD Family Clinic
I have been coming here for about 12 years. I almost doctors because I thought it was too far but I decided to come back. I don’t mind driving 35 miles. I believe that they treat me well. They’re nice and I don’t have any kind of problems i’ve been with Dr. Foster all the time I would not change her Anna as the nurse which I love and Jacky she is very nice. She’s always smiling and helpful. I cannot speak for all the other ones but they are nice. They are smiling. They try to help you as much as they can. The only way I could speak about these ones is because these are the people that I usually come with and have always helped me out
Everything was pretty good but then when I go get my medication I found out one of them are DC and it wasn't discussed for me and it was one I needed so I had to go through an hour on the phone dealing with yo. Mmur Pharmacy and you're coming to the office to get it fixed and I don't want nobody done doing nothing in my medication without talking to me first
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions9622 Webb Chapel Rd, Dallas, TX 75220
Good to know.
How do I contact MD Family Clinic - Brown?
Call (214) 358-3601. You can also visit their website.
Where is MD Family Clinic - Brown?
9622 Webb Chapel Rd, Dallas, TX 75220
What are today’s opening hours?
Friday: 8 AM–5 PM. Confirm holiday hours before visiting.
How is this business rated?
4.7 out of 5 from 707 Google reviews.
