Bent Tree Family Physicians is a medical clinic located in Dallas, Texas, dedicated to providing comprehensive primary care services. With a focus on patient-centered care, the practice aims to address various health needs through attentive consultation and thorough explanations of treatment options. The clinic has garnered a strong reputation, holding a rating of 4.7 out of 5 stars based on 494 reviews. This profile will explore patient experiences, including appointment availability, wait times, and the clarity of communication from providers.
About Bent Tree Family Physicians
Bent Tree Family Physicians operates as a medical clinic offering primary care services to patients in Dallas. Located at 17110 Dallas Pkwy Ste 100, the clinic provides an inviting atmosphere conducive to quality healthcare. The practice is open five days a week, starting as early as 7:30 AM and closing at 4:30 PM from Monday to Friday. Patients appreciate the accessibility of scheduling appointments without long wait times.
Review Analysis
The reviews for Bent Tree Family Physicians reflect a consistent pattern of positive feedback regarding the staff’s attentiveness and the clarity with which healthcare options are explained. While some mixed feedback does exist regarding billing practices, overall patient experiences highlight key strengths of this family medicine practice.
Clarity of Communication
A significant theme across the reviews is the clarity with which providers explain medical information and treatment plans. Patients consistently report that their concerns were listened to and that they felt well-informed about their health choices. Reviewers mention that both Dr. Priscilla Petrash and other staff take time to discuss medications, potential side effects, and alternative options, fostering an environment where patients feel empowered in their healthcare decisions.
Staff and Front Desk Interaction
Many patients commend the front desk staff for their warm greetings and professionalism upon arrival at the clinic. Multiple reviewers describe their interactions as encouraging and supportive, contributing positively to their overall experience. The attentiveness of both administrative personnel and clinical staff creates a welcoming environment that patients find reassuring during visits.
Appointment Availability
Patients appreciate the ease of scheduling appointments at Bent Tree Family Physicians. Several reviewers note that they did not have to wait excessively for appointments compared to other practices they have experienced. This responsiveness appears to be a significant factor for patients seeking timely access to care without long delays.
Cleanliness and Comfort
The physical environment of Bent Tree Family Physicians also garners positive remarks from patients who describe the office as peaceful and welcoming. This atmosphere contributes to a comfortable experience during visits, allowing individuals to focus on their healthcare needs without added stress.
Recurring Praise:
- Clear explanations provided by healthcare providers.
- Caring and professional interactions with staff.
- Timely appointment availability without long waits.
- A clean and comfortable office environment.
Recurring Concerns:
- Ineffective billing department communication.
Rating Overview
Bent Tree Family Physicians maintains a commendable rating of 4.7 based on 494 reviews. This high rating reflects overall patient satisfaction with both the quality of care received and the supportive nature of the clinic’s staff.
Hours and Availability
The clinic operates from Monday through Friday with hours starting at 7:30 AM until 4:30 PM each day. It remains closed on weekends, offering consistent weekday availability for patients seeking medical attention.
Location and Contact Information
Bent Tree Family Physicians is conveniently situated at 17110 Dallas Pkwy Ste 100 in Dallas, making it accessible for local residents needing primary care services. Patients can reach out via phone or visit their official website for more information or to schedule an appointment.
Bent Tree Family Physicians offers quality primary care services in Dallas with a focus on clear communication and patient-centered care. Reviews highlight positive aspects such as attentive staff interactions, clear explanations from providers, and prompt appointment availability while noting some challenges with billing communication. For current availability or details about insurance participation, contacting the practice directly is recommended.
