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Allcare Family And Urgent Care Clinics.

4.0/ 5157 Google reviews Open · closes 1 PM
3825 Ross Ave #150, Dallas, TX 75204
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Allcare Family And Urgent Care Clinics
THE BIG PICTURE

A closer look.

-0.42/ 5vs Dallas averageCompared with 26 listings
5/ 7 daysOpen through the weekSee full opening hours
4/ 5Rated 4 or 5 starsIn the sampled reviews

Allcare Family And Urgent Care Clinics is a medical clinic located in Dallas, Texas, providing family and urgent care services. This facility aims to offer personalized medical attention with a focus on patient satisfaction. The clinic operates five days a week, ensuring accessibility for families and individuals seeking reliable healthcare solutions.

Understanding Allcare Family And Urgent Care Clinics

Situated at 3825 Ross Ave #150 in Dallas, Allcare Family And Urgent Care Clinics focuses on delivering both routine and urgent care services. The clinic promotes a patient-centric approach, emphasizing clear communication and thorough explanations during consultations. With a current rating of 4 out of 5 stars based on 157 reviews, it reflects a mix of positive experiences and some areas for improvement.

Review Analysis

The reviews for Allcare Family And Urgent Care Clinics offer insights into various aspects of the patient experience at this Dallas-based clinic. Overall, patients highlight the quality of care provided by Dr. Osehotue Okojie and her team. Several recurring themes emerge from the feedback.

Clear Communication

Many patients appreciate how clearly information is conveyed during appointments. Four out of five reviews commend the ability of Dr. Okojie to explain medical concepts in an understandable manner. Patients feel that they can engage in discussions about their health without feeling rushed, which fosters a comfortable environment for addressing concerns. This aspect stands out as a significant strength for the clinic.

Staff Interaction

The front desk staff and medical team receive mixed feedback regarding professionalism and interaction quality. While three positive reviews highlight friendly and helpful staff members contributing to a welcoming atmosphere, one reviewer expressed disappointment over unprofessional behavior observed during their visit. This discrepancy indicates that while many patients enjoy pleasant interactions with staff, there are instances where service may not meet expectations.

Appointment Availability

Booking and availability show varied experiences among patients. Two reviewers noted ease in scheduling appointments, praising the clinic’s flexibility and accommodating nature. However, one review details frustration when an appointment was set without proper verification of insurance coverage, leading to miscommunication that affected the patient’s visit negatively. This suggests that while many find scheduling satisfactory, there is room for improvement in administrative communication.

  • Recurring Praise:
  • Clear explanations from Dr. Okojie during appointments.
  • Friendly and helpful behavior from most staff members.
  • Thoroughness in patient care provided by Dr. Okojie.
  • Recurring Concerns:
  • Poor communication regarding appointment details in some cases.

Rating Overview

The current rating for Allcare Family And Urgent Care Clinics is 4 stars based on 157 reviews. This rating positions the clinic slightly below the average rating of 4.41 among similar medical clinics in Dallas but still higher than four other listings within that group.

Hours and Availability

Allcare Family And Urgent Care Clinics operates Monday through Friday from 9 AM to 6 PM, except for Fridays when the clinic closes earlier at 1 PM. The facility remains closed on weekends and holidays, providing patients with limited evening hours but ensuring consistent availability throughout the week.

Location and Contact Information

The clinic is conveniently located on Ross Avenue in Dallas, making it accessible for local residents seeking both urgent care and primary health services. For inquiries or to confirm appointment availability, potential patients can reach out directly to the clinic through their listed contact information or visit their official website.

In summary, Allcare Family And Urgent Care Clinics provides essential healthcare services with an emphasis on patient engagement through clear communication and attentive care practices. While most reviews reflect positive interactions with staff and doctors alike, some concerns regarding administrative communication have been noted by patients. For those seeking family or urgent care services in Dallas, this clinic represents a viable option worth considering.

FROM THE REVIEW SAMPLE

What people mention.

5 reviews
How clearly things were explained5 / 5More mentions in 4–5 star reviews
Staff and front desk4 / 5More mentions in 4–5 star reviews
Booking and availability3 / 5More mentions in 4–5 star reviews

Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.

IN THEIR OWN WORDS

The local perspective.

4.0/ 5
Pat Tembunde2026-09-03
★★★★★

I have been a patient of Dr. O for close to two years now, and my very first encounter with her was, “WOW! This doctor is awesome!” As someone who also works in healthcare, I can confidently say that she is one of the best doctors I have had the privilege of crossing paths with. From my very first visit, Dr. OKojie was kind, compassionate, and genuinely attentive. She took the time to listen to me, answered all of my questions, and made sure I felt heard and understood. What impresses me most is that her standard of care has never changed. Every visit feels just as thorough and personal as the first. Dr. O truly cares about her patients. There is never a feeling of being rushed when you visit or have a concern. She is knowledgeable, compassionate, approachable, has a great sense of humor, and has exceptional bedside manners. She makes it easy to talk openly and encourages you to actively participate in your own care. One thing I especially appreciate is how she remembers the little things from previous visits. It shows just how much attention she gives to each patient, considering the number of patients she sees daily, its impressive. She also makes a conscious effort to stay current with the latest recommendations and clinical guidelines. I am always genuinely happy and excited when I have an appointment. Dr. O, you are truly an amazing physician and a beautiful soul. Thank you for all that you do. Keep up the incredible work—you are making a difference and saving lives! I highly recommend Dr. O to anyone looking for a PCP, who will truly listen, care, and partner with you in your healthcare journey. And I also want to give a shout-out to the staff! They are kind, welcoming, happy, and knowledgeable. Erica, I appreciate you too! 😊 Thank you, Dr. Okojie Osehotue, for all you do. You are awesome! Patience:)

Marc Jackson2026-06-24
★☆☆☆☆

I had an appointment scheduled for Tuesday and called the office on Monday to verify that my insurance was accepted. I was told everything was fine. After taking time off work, losing income, and driving 40 minutes to the office, I was informed upon arrival that someone had left a note the day before stating they needed additional information about my insurance. My appointment was at 3:00 PM, yet no one called me beforehand to let me know there was an issue. A simple phone call could have saved me a wasted trip, lost wages, and a lot of frustration. When I arrived, no one greeted me or acknowledged me professionally. Instead, I felt like I wasn’t even expected to be there. I spoke with the manager, Erica Jamaica, and asked why no one contacted me before my appointment. Her response was that she didn’t know why nobody called. Unfortunately, no effort was made to resolve the situation, offer alternatives, or make things right. To make matters worse, the office atmosphere appeared very unprofessional. Staff members were laughing and socializing while patients were dealing with appointment issues. Overall, this was a disappointing experience and showed a lack of communication, professionalism, and respect for patients’ time.

Edet Enoudo2026-01-24
★★★★★

Dr. Osehotue Okojie is honestly one of the best doctors I've ever had. She really takes the time to listen and make you feel heard, not rushed. Every visit feels like talking to someone who genuinely cares about my well-being. She explains things in a way that is easy to understand and always makes sure I'm comfortable with whatever treatment plan we choose. The office staffs are super kind and helpful. I'm so thankful to God and grateful to have Dr. Okojie as my primary doctor. I'd recommend her to anyone who wants a doctor that truly listens, cares, and goes above and beyond for their patients.

Danielle Petre2026-08-24
★★★★★

Thank you all for such a kind and wonderful experience! From the moment I walked through the door until the time I left, everyone I encountered was smiling, kind, knowledgeable, and extremely thorough. I truly appreciate all of your help and the care you provided. I’m already looking forward to coming back for my primary care visit! 😊 …

Shelia Shannon2025-10-24
★★★★★

When I needed a new primary care physician, I was referred to Dr. Osehotue Okojie, MD. After scheduling an appointment, I was amazed—she truly is a blessing. Dr. Okojie has a fantastic personality and demonstrates exceptional care and concern for her patients, consistently going above and beyond her duties. Her staff is wonderful as well. Dr. Okojie listens attentively to your concerns, and what impressed me most is that she personally conducts lab work and other tests for her patients. Once she receives all necessary results, she tailors prescriptions or recommends supplements according to your individual needs. She also follows up regularly, scheduling appointments monthly or quarterly based on what suits you best. Most importantly, when you're with her in the office, her top priority is always YOU! Dr. Okojie and her staff is the best!

A sample of reviews published on Google. The overall rating may include reviews not shown here.

PLAN YOUR VISIT

Time it right.

Opening hours
SundayClosed
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
FridayToday9 AM–1 PM
SaturdayClosed

Confirm holiday hours with the business. Times follow the directory’s time zone.

FIND YOUR WAY

Right around here.

Get directions

3825 Ross Ave #150, Dallas, TX 75204

A FEW HELPFUL DETAILS

Good to know.

How do I contact Allcare Family And Urgent Care Clinics?

Call (214) 515-9646. You can also visit their website.

Where is Allcare Family And Urgent Care Clinics?

3825 Ross Ave #150, Dallas, TX 75204

What are today’s opening hours?

Friday: 9 AM–1 PM. Confirm holiday hours before visiting.

How is this business rated?

4.0 out of 5 from 157 Google reviews.

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