Taylor Nall2026-09-03
★★★★★Dr. Reihsen is fantastic. One of the most knowledgeable practitioners I have ever met. They do early morning appointments and it's quick getting in and out.
A closer look.
+0.20/ 5vs Dallas averageCompared with 26 listings
5/ 7 daysOpen through the weekSee full opening hours
5/ 5Rated 4 or 5 starsIn the sampled reviews
Dallas Family Medical is a medical clinic located in Dallas, Texas, offering primary care services tailored to meet the needs of its patients. The clinic emphasizes patient comfort and accessibility, providing early morning appointments to accommodate busy schedules. With a strong rating of 4.6 based on 509 reviews, Dallas Family Medical has garnered a positive reputation among its patients.
About Dallas Family Medical
This medical clinic is situated at 16901 Dallas Pkwy #208, Addison, TX 75001, making it easily accessible for those in the Dallas area. The facility features a private parking lot with ample space for visitors. Patients can expect a welcoming environment designed to ease any anxiety associated with medical visits. The staff is committed to providing attentive care under the guidance of Dr. Julie Reihsen, who is recognized for her caring approach and effective communication with patients.
Review Analysis
The insights gathered from patient reviews illustrate various aspects of the experience at Dallas Family Medical. Overall feedback showcases strengths in several areas, including appointment availability and staff interactions.
Appointment Availability
Multiple reviews highlight the convenience of scheduling appointments at Dallas Family Medical. Patients appreciate the early morning hours that begin as early as 6:30 AM from Monday to Friday, which allow for flexibility around work and personal commitments. This accessibility is noted positively across three separate reviews, indicating that getting an appointment is generally straightforward and accommodating.
Staff and Front Desk Experience
The front desk staff and overall personnel have received consistent praise in the patient reviews. Many patients express gratitude for the warm welcome they receive upon arrival, contributing to a comfortable atmosphere that eases pre-appointment nerves. While there are some concerns regarding communication issues related to paperwork and fees, specifically noted by one reviewer, these do not overshadow the overall positive experiences shared by others who found the staff friendly and attentive.
Clarity of Communication
Patients have noted that Dr. Reihsen takes time to explain treatment options clearly during consultations. One review emphasized her thorough approach when discussing potential plans of care, which helps patients feel informed about their health decisions. However, there was mixed feedback regarding administrative communication; while most felt well-informed by medical staff, some noted discrepancies concerning billing information upon booking appointments.
- Recurring Praise:
- Friendly and caring staff members create a welcoming environment.
- Early morning appointment availability offers scheduling flexibility.
- Dr. Reihsen’s clear explanations enhance patient understanding.
- Recurring Concerns:
- Some confusion regarding paperwork and billing processes was reported.
Rating Overview
The current rating for Dallas Family Medical stands at 4.6 out of 5 stars based on a total of 509 reviews. This score reflects a positive consensus among patients regarding their experiences at the clinic.
Hours and Availability
Dallas Family Medical operates five days a week, open Monday through Friday from 6:30 AM until 4 PM. The clinic remains closed on weekends, allowing staff time off while ensuring extensive weekday availability for patient appointments.
Location and Contact Information
The clinic is located conveniently in Addison, just north of central Dallas, making it accessible for residents throughout the area seeking quality primary care services. Prospective patients can reach out directly via phone or visit their official website for more information on services offered or to schedule an appointment.
In summary, Dallas Family Medical provides essential medical services in Dallas with a focus on patient comfort and effective communication from its skilled staff. Positive feedback highlights accessible appointment scheduling and a friendly atmosphere that eases typical healthcare anxieties. For updated information on availability or specific inquiries about services provided, contacting the clinic directly is recommended.
FROM THE REVIEW SAMPLE
5 reviewsWhat people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
IN THEIR OWN WORDS
4.6/ 5The local perspective.
VibeChaser T2025-09-24
★★★★☆I recently visited Dr. Reishen’s office for personalized primary care services, and overall, my experience was positive. With a private parking lot that offers plenty of parking, the office is located on the second floor and easily accessible. Dr. Reishen was wonderful—very pleasant and attentive throughout my appointment. They took the time to listen to my concerns and provided a clear explanation of potential plan of care options. My consultation for Biote was particularly informative. It was presented as a potential treatment but not the only option, which I appreciated. I’m giving four stars due to some issues with communication and the front office staff. The person at the front desk was sweet but seemed new and initially couldn’t locate the correct paperwork for me to complete. Once found, I noticed the paperwork stated that I needed to bring recent labs for Dr. Reishen to review and that the consultation fee was $150—none of this information was communicated when I booked the appointment. When I asked about the consult fee, I was told the consultation was actually free. After I left the appointment, the front desk called to inform me they forgot to collect the $150 payment for the Biote labs and that the labs wouldn’t be sent for processing until the payment was made. While I appreciate the care and professionalism of Dr. Reishen, better communication and clarity from the office staff would improve the overall experience.
Zachary VanFleet2022-09-24
★★★★★I am a middle-aged man, terrified of giving blood…this office and the staff are amazing! You feel welcome the minute you walk in and they care about you even if you're a new patient. If your nervous about going to see the doctor - this place is for you. The staff and Dr. Reihsen are fantastic and make you feel comfortable! You'll feel better if you just go and stop putting off that physical! I do!
Felicia L2023-09-24
★★★★★Dr. Julie Reihsen is one of the best doctors ever!! I have seen her shortly after moving to Texas. She is a very caring doctor with a superb bedside manner. A++++++++ Doctor!!
Kimberly Willis2020-09-24
★★★★★DR Reihsen and her staff are amazing! From the minute you are greeted, the staff is friendly and make you feel comfortable. Carolyn is encouraging and has helped me achieve my goals in their weight loss program! You should book your next appointment now!
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 6:30 AM–4 PM |
| Tuesday | 6:30 AM–4 PM |
| Wednesday | 6:30 AM–4 PM |
| Thursday | 6:30 AM–4 PM |
| FridayToday | 6:30 AM–4 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions16901 Dallas Pkwy #208, Addison, TX 75001
Good to know.
How do I contact Dallas Family Medical?
Call (972) 248-2020. You can also visit their website.
Where is Dallas Family Medical?
16901 Dallas Pkwy #208, Addison, TX 75001
What are today’s opening hours?
Friday: 6:30 AM–4 PM. Confirm holiday hours before visiting.
How is this business rated?
4.6 out of 5 from 509 Google reviews.
KEEP YOUR OPTIONS OPEN
View all 
