Family Medicine Austin – Shoal Creek is a medical clinic located in Austin, Texas, that focuses on providing comprehensive health care services. Patients can expect a welcoming environment and access to a range of services designed to meet various health needs. The clinic’s commitment to patient care is reflected in its positive reviews and high rating.
Situated at 1500 W 38th St #20, Austin, TX 78731, Family Medicine Austin – Shoal Creek operates as a full-service medical clinic. The practice emphasizes quality care with a focus on family medicine. They are open five days a week, providing early appointments starting at 7:30 AM, making it convenient for those with busy schedules. Weekend services are not available.
The feedback from patients highlights several recurring themes that reflect their experiences at Family Medicine Austin – Shoal Creek. Overall, the reviews are overwhelmingly positive, showcasing the strengths of the clinic and its staff.
A significant number of reviews commend the friendly and supportive nature of the staff, particularly mentioning the front desk team. Many patients describe their interactions with Sky, the receptionist, as welcoming and calming. The medical assistants and nurse practitioners also receive praise for their efficiency and kindness. This consistent positive feedback indicates that patients feel valued and respected from the moment they enter the clinic.
Patients frequently note that the staff at Family Medicine Austin – Shoal Creek takes time to explain procedures and care plans clearly. Reviews indicate that providers like Jessica, a nurse practitioner, are thorough in their examinations and patient discussions. Patients appreciate not feeling rushed during appointments, which fosters an environment where they can ask questions and understand their health better.
The cleanliness of the clinic is another aspect highlighted by multiple reviewers. The bright and well-maintained office contributes to a pleasant experience for patients visiting for various health services. This attention to cleanliness not only enhances comfort but also reflects the clinic’s commitment to maintaining a safe environment for its patients.
The clinic has received a high rating of 4.8 out of 5 stars based on 151 reviews. This rating reflects overall patient satisfaction with their experiences at Family Medicine Austin – Shoal Creek.
Family Medicine Austin – Shoal Creek is open Monday through Friday from 7:30 AM to 5 PM. The clinic remains closed on weekends, allowing for focused service during weekdays while accommodating early appointments for those who prefer them.
The clinic is conveniently located in Austin at 1500 W 38th St #20. For any inquiries or to confirm appointment availability, you may reach them directly by phone at +15128726868 or visit their official website. For directions or further information about their services, you can also check their Google business profile.
Family Medicine Austin – Shoal Creek stands out as a reliable medical clinic in Austin dedicated to quality family care. With highly praised staff interactions and clear communication practices being central themes in patient reviews, prospective patients can feel assured about choosing this practice for their healthcare needs.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
Sky the receptionist has a welcoming, calm, soft demeanor. Lovely! Priya the medical assistant was efficient and kind. Loved the manual blood pressure. Jessica the nurse practitioner was awesome and her previous bedside training was evident as she did a thorough physical exam without being intrusive. Clean, bright office, great team, great experience, highly recommend!
Love the team here. Jessica and Priya are both wonderful and make me feel welcome. Jessica and I always have a good laugh, which makes every visit enjoyable. The office is also nice and clean. Definitely recommend
I have received excellent care from Dr. Broder, Jessica Jones NP, and Ms. Bethany who administered my IV. The front desk girls are so sweet too. This office offers a wide array of services so it’s a great spot to go if you’re busy and don’t have time to take full advantage of your health benefits. 5 stars!!
Priya ad. Jessica were so amazing! They listened attentively, provided solutions, and didn’t make me feel like they were just trying to heard me out the door. My first experience here was so lovely and I highly recommend to anyone looking for a care place to call home.
I always appreciate the patience Jessica has and the time she takes to talk to me. I never feel rushed or unheard. She’s always very thorough and kind. Priya (the MA) is also great, she is efficient and gets everything rolling pretty quickly. I’m grateful to have found a place for annual check ups, bloodwork and everything in between.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
| Sunday | Closed |
|---|---|
| Monday | 7:30 AM–5 PM |
| TuesdayToday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
1500 W 38th St #20, Austin, TX 78731
Call (512) 872-6868. You can also visit their website.
1500 W 38th St #20, Austin, TX 78731
Tuesday: 7:30 AM–5 PM. Confirm holiday hours before visiting.
4.8 out of 5 from 151 Google reviews.
