This was a very disappointing experience. Unfortunately, the doctor (Maxwell McCray,Jr.,DO and his assistant ) would not even look at me while speaking, which made me feel even more anxious. During the visit, there was not even a basic physical examination. I repeatedly explained that I was in pain and wanted to discuss possible tests and treatments, but I was simply told that they did not think they were necessary. What was even more frustrating was that when I asked what might be causing my pain, the answer was simply, “I don’t know.” Before my blood work, I was asked whether I wanted certain additional tests, and I clearly said no because I did not feel they were necessary and did not want to pay for them. However, those tests were performed anyway. At the end of the appointment, after I complained that my back pain had not even received a basic examination, the doctor spent about five minutes doing a quick check and then left. Overall, I left feeling ignored, unheard, and disappointed. I did not feel that my concerns were taken seriously, and I would not recommend this experience to others.
UT Physicians Family Medicine - Texas Medical Center.
6410 Fannin St #230, Houston, TX 77030
A closer look.
UT Physicians Family Medicine – Texas Medical Center is a medical clinic located in Houston, Texas. This facility offers primary care services and is known for its accessibility to patients in the area, especially those affiliated with nearby institutions like Rice University. With a notable rating of 4.6 based on 296 reviews, the practice appears to foster a generally positive patient experience, though there are some mixed reviews that provide insight into potential areas for improvement.
Overview of UT Physicians Family Medicine – Texas Medical Center
This medical clinic operates five days a week, ensuring that patients can access healthcare services during regular business hours. Open Monday through Friday from 8 AM to 5 PM, the clinic is closed on weekends. Located at 6410 Fannin St #230, Houston, TX 77030, this facility is easily reachable for local residents and those attending nearby educational institutions.
Patient Experiences: Review Analysis
The reviews for UT Physicians Family Medicine – Texas Medical Center highlight several recurring themes regarding patient experiences, which can help prospective patients understand what to expect when visiting this clinic.
Appointment Availability and Scheduling
Many patients appreciate the ease of scheduling appointments at the clinic. Several reviewers note that it is possible to secure next-day appointments, which enhances accessibility for individuals needing prompt medical attention. Patients express satisfaction with the organization of the booking process and how quickly they can be seen by a doctor. This aspect of service appears to be a strong point for the clinic.
Wait Times
In addition to favorable comments about appointment availability, wait times are another theme prevalent in the reviews. Multiple patients report minimal or no waiting time before their appointments start, indicating efficient management by the clinic staff. This efficiency contributes positively to the overall patient experience, as it allows individuals to receive care without unnecessary delays.
Staff and Front Desk Interaction
The interactions with front desk staff receive mixed feedback. While some patients describe their experiences as friendly and welcoming, particularly noting that staff greet them warmly upon arrival, others have reported feeling ignored or dismissed during their visits. This variance suggests that while many patients enjoy positive interactions with reception personnel, there may be inconsistencies in service quality that need addressing.
Quality of Explanations During Visits
The clarity with which doctors explain conditions and treatment options also garners mixed reviews. Some patients feel well-informed and appreciated how attentively their concerns were addressed during consultations. Conversely, other reviewers express frustration over feeling unheard or overlooked when discussing their symptoms, which led to dissatisfaction with their overall visit experience. These differing perspectives indicate that communication effectiveness may depend on individual encounters.
Recurring Praise
- Efficient appointment scheduling and quick access to doctors.
- Minimal wait times reported by several patients.
- Caring demeanor from some medical staff during consultations.
Recurring Concerns
- Mixed experiences regarding front desk interactions; some found staff unfriendly.
- Dissatisfaction with communication clarity from certain doctors during visits.
Rating Summary
The clinic currently holds a rating of 4.6 out of 5 stars based on 296 reviews. This high rating reflects a predominantly positive reception among patients who have visited UT Physicians Family Medicine – Texas Medical Center.
Hours and Availability
This medical practice is open Monday through Friday from 8 AM until 5 PM. Patients seeking care will find these hours accommodating for scheduling appointments throughout the workweek while being closed on Saturday and Sunday.
Location and Contact Information
Situated at 6410 Fannin St #230 in Houston, Texas, UT Physicians Family Medicine – Texas Medical Center is conveniently positioned for both local residents and students from nearby institutions like Rice University. For more information about services or current availability, interested individuals can contact the clinic directly at +18323256500 or visit their official website.
In summary, UT Physicians Family Medicine – Texas Medical Center offers accessible primary healthcare services in Houston. The practice enjoys positive feedback regarding appointment availability and wait times but has received mixed comments about staff interactions and communication clarity during visits. Prospective patients might find this information helpful as they consider their healthcare options in the area.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
Love the environment in this place very organized very quick to get you in to see the doctor. Like the fact that you can get a next day appointment. The times I’ve been here the girls in the front have always greeted me in a very nice friendly matter. Super clean as well. I always have a good experience here
This was my first visit,and I had a very good experience. The appointment started on time and I had no waiting at all. Everything was well organized. The doctor listened to me patiently and carefully. Thank you
10/10 recommend! I’m an out-of-state college student who needed a PCP in the state of Texas, and because of the proximity to Rice campus was recommended here and I cannot be more grateful! The staff were incredibly helpful and supportive, and any questions I had they were happy to answer and help with! This was also the smoothest I’ve ever had my blood drawn at a doctor’s office, and the entire time the doctor was making sure that I was okay and felt safe and comfortable! I also expressed the desire to be set up with a female doctor and they didn’t hesitate to do so!
Dr.McCray is absolutely a great doctor he is very caring, very dedicated and gives great insight.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions6410 Fannin St #230, Houston, TX 77030
Good to know.
How do I contact UT Physicians Family Medicine - Texas Medical Center?
Call (832) 325-6500. You can also visit their website.
Where is UT Physicians Family Medicine - Texas Medical Center?
6410 Fannin St #230, Houston, TX 77030
What are today’s opening hours?
Saturday: Closed. Confirm holiday hours before visiting.
How is this business rated?
4.6 out of 5 from 296 Google reviews.
