Family Medical Clinic is a medical clinic located in Houston, Texas, offering a range of healthcare services to patients in the area. This clinic has garnered attention for its experienced staff and approach to patient care. With an average rating of 4.4 based on 58 reviews, it presents a mixed bag of patient experiences that potential visitors should consider when researching their healthcare options.
Situated at 1414 Holland Ave, Family Medical Clinic stands as a resource for those seeking medical attention in Houston. The clinic operates five days a week, providing services on Monday through Thursday from 8 AM to 4 PM and on Friday until 2 PM. However, it remains closed on weekends and does not accept new patients on Saturdays. This scheduling might be important for those looking to make appointments during busy periods.
Review analysis reveals various themes regarding patient interactions with staff, appointment wait times, clarity of communication during visits, and billing processes. These insights can help prospective patients gauge what to expect when visiting Family Medical Clinic.
Feedback about staff members at Family Medical Clinic is notably mixed. Some patients express satisfaction with the doctors’ abilities and attentiveness. However, several reviews mention dissatisfaction with front desk personnel and medical assistants. Issues cited include unprofessional behavior and lack of courtesy during interactions. For example, some patients reported feeling disrespected by comments made by staff members during consultations.
Patients frequently comment on the wait times at Family Medical Clinic, indicating that they can be lengthy. One long-term visitor noted that arriving early is essential for minimizing wait times, suggesting that many regulars know this practice well. Another reviewer shared an experience of arriving early but still facing significant delays before being seen by a doctor. This theme suggests that while care may be satisfactory once received, time spent waiting can be frustrating.
The clarity with which information is communicated by providers at Family Medical Clinic appears to be another point of contention among patients. While some reviews highlighted instances where explanations were thorough and helpful, others noted feelings of confusion or being rushed during consultations. Patients expressed a desire for more respectful engagement from staff to enhance their understanding during appointments.
Billing and insurance handling also drew mixed feedback from reviewers. While one patient appreciated the affordability of services provided at the clinic, another encountered issues with the billing process itself, leading to longer than expected wait times while checking out after an appointment. This inconsistency in billing efficiency could influence patient satisfaction overall.
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The Family Medical Clinic holds an average rating of 4.4 out of 5 stars based on 58 reviews submitted by patients over time. This reflects a blend of both positive experiences and areas needing improvement within the clinic’s operations.
This clinic operates Monday through Thursday from 8 AM to 4 PM and has shortened hours on Friday, closing at 2 PM. It remains closed on weekends which may limit availability for those seeking weekend appointments.
The Family Medical Clinic is conveniently located at 1414 Holland Ave in Houston, making it accessible for local residents seeking medical assistance. Interested individuals can reach out via phone or visit their official website for more information regarding services offered or specific inquiries about their practice.
Family Medical Clinic serves as a medical resource in Houston with its unique blend of affordability and experienced care providers. While patients have reported both positive experiences related to medical treatment and frustrations regarding wait times and staff interactions, understanding these dynamics can aid potential visitors in making informed decisions about their healthcare needs. For specific inquiries regarding availability or insurance participation, it’s advisable to contact the clinic directly.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
Been coming here for 3 decades. New Dr Noory is doing lots of improvements. She treaded me right. Someone complained about the pinout gal with tats. She’s alright. People needs to understand this ain’t the place where you take a lot of their times. This ain’t bk to have it your way.
We had a very positive experience with the doctor—he was truly exceptional and provided excellent care. Unfortunately, our interaction with the medical assistant was disappointing. While we were unable to get her name, she had multiple visible tattoos on her arms, which may help identify her. During our conversation about my sister’s medications, she responded with, “Damn,” in a way that felt unprofessional and judgmental. When we tried to clarify the second medication, she abruptly said, “Just write it down,” in a dismissive manner. Additionally, she firmly stated that no one was allowed to accompany my sister into the exam room, despite the front desk assistant indicating otherwise. We understand that everyone can have difficult days, but professionalism and respectful communication are always expected especially in a medical setting. We felt disrespected and dismissed, and we hope this feedback can be used constructively to improve future patient interactions.
Yesterday, Dec 2nd i went to get a check up for 2 things that i was concerned about. Keep in mind i’ve been coming to this office for years but yesterday i had the worst care in my whole time coming here. Dr Noory, came asking me what was going on with me, & i began to let her know that it was 2 concerns, she pointed out that basically i had a lot of issuee going on, which i didn’t take it in a good way. It hasn’t been the first time that she makes this type of comment before, but i usually just ignore it but this time i really didn’t feel good & to be treated with dumb comments like that i couldn’t let it go this time. Dr Noory did give me thorough explanation about my concerns, i do give her that. She does actually lets you explain yourself & gives you the according time but at the same time, i feel that she’s in a rush. Not only did i had that going on but also, when i proceded to pay my bill the office ppl were taking extra long to charge out! The older lady basically was looking at the chart upside down, multiple times, like if she was confused about something. I asked her what was going on but she didn’t give me a straight answer & called the other new girl to charge me out & she left to use the restroom without even saying anything to me. The other lady also was confused at first but she did ended up charging me an amount, which later i found out that it was wrong. They over charged for an injection that i didn’t get. NEVER have i had this type of service here. Dont get me wrong the ppl in the front have always seemed mad & not really attentive at all. But nothing compares to yesterday that they over charge me & were taking for ever to dismiss me. They also put an injection for allergies & till rn i don’t feel any relief at all. When before as soon as i would get it my allergies & cold would drastically fade away in like half an hour or so. Not saying that they’re not putting the same medication on their injections but i did go there, like a lot of ppl do, to feel relief asap with the injection. This time it felt like Dr Noory and staff were just there for the money. I spoke about another issues before leaving & it gave me that impression right off the back.
I have been a patient for more than 15 years. Great doctors & staff + affordable price, means there is always, and I mean ALWAYS a long wait. So bring your snacks, some headphones, and a fully charged cell phone to keep you busy. The veterans know to come there at least an hour before opening to get a decent spot and shorter wait time. For the new patients, here is some vital info. Cash Only, No insurance accepted, and No new patients on Saturdays. I highly recommend this place.
Never go on a Saturday when you are very sick. Arrived around 8:30am left at 1:30pm. Not even close to being called in to be seen by a doctor. Any other day is fine it's cheaper and they get the job done. As long as your ok with the long wait.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| FridayToday | 8 AM–2 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
1414 Holland Ave, Houston, TX 77029
Call (713) 453-0404. You can also visit their website.
1414 Holland Ave, Houston, TX 77029
Friday: 8 AM–2 PM. Confirm holiday hours before visiting.
4.4 out of 5 from 58 Google reviews.
