Dr Roger’s listens too your concerns and doesn’t push the appointment along. Front desk is great. Wife wanted to go to urgent care last August. I said let’s see if my doctor can see you without an appointment. Went in on a Wednesday/ Joesph Queen seen her. Did blood tests. Next day called and said you need to go to the emergency room. Your sodium level is super low. 4-1/2 days in the hospital. Thanks Texas health and your office for seeing her with no appointment. She said y’all saved her life.
A closer look.
Overview of Texas Health Family Care in Dallas
Texas Health Family Care is a family practice physician located in Dallas, Texas, specializing in comprehensive healthcare services for patients of all ages. Situated at 7517 Campbell Road Suite 440, this practice emphasizes patient-centered care and accessibility. With a strong focus on addressing health concerns through attentive listening and thorough examinations, Texas Health Family Care aims to build lasting relationships with its patients. The practice has received a rating of 4.7 based on 382 reviews, reflecting a generally positive patient experience.
Appointment Availability and Scheduling
Patients have noted positive experiences regarding appointment availability at Texas Health Family Care. Many reviewers appreciated the ease of scheduling appointments, with specific mentions of being accommodated without needing prior appointments in urgent situations. This flexibility can be crucial for individuals needing timely medical attention. The practice operates five days a week from Monday to Friday, allowing for accessible booking options during standard business hours.
Wait Times and Check-In Process
Several reviews highlight the efficient check-in process at Texas Health Family Care. Many patients reported minimal wait times upon arrival, which contributed to a smooth overall experience. Quick check-ins are particularly valued by those who may be visiting for routine consultations or follow-ups. Such efficiency not only enhances patient satisfaction but also indicates the practice’s commitment to managing appointments effectively.
Positive Experiences with Staff and Front Desk
The front desk staff at Texas Health Family Care have received consistent praise from patients. Reviewers frequently commented on their friendly demeanor and willingness to assist with inquiries. This positive interaction sets a welcoming tone for visits and helps patients feel more comfortable as they navigate their healthcare needs. The supportive atmosphere created by the staff contributes significantly to overall patient satisfaction.
Clear Communication from Healthcare Providers
Patients have expressed gratitude for the clear communication provided by healthcare providers at this facility. Many reviewers reported that their concerns were acknowledged, and explanations about their health were articulated effectively. A sense of comfort was fostered during consultations, as providers took time to address all questions thoroughly. This level of engagement is essential in building trust between patients and their healthcare providers.
Follow-Up Care and Support
Reviewers have mentioned notable experiences regarding follow-up care after appointments. One patient highlighted an instance where they received a prompt follow-up call from their physician the day after their visit, reinforcing the commitment to ongoing care management. Such actions demonstrate the practice’s dedication to ensuring that patients feel supported even after they leave the office.
Exceptional Patient Advocacy
A specific review showcased exceptional patient advocacy by a certified nursing assistant (CNA) named Andrea, who went above and beyond to help a patient navigate medication difficulties. This level of personalized care exemplifies the commitment of the staff at Texas Health Family Care to support patients through challenging situations, providing them with reassurance during moments of uncertainty.
Recurring Praise from Patients
- Efficient check-in process with minimal wait times.
- Friendly and helpful front desk staff.
- Caring and attentive healthcare providers who communicate clearly.
Concerns Noted by Patients
Rating Summary
The current rating for Texas Health Family Care stands at 4.7 out of 5 stars based on 382 reviews. This high rating reflects positive feedback across various aspects of patient experience within the practice.
Hours of Operation
Texas Health Family Care operates Monday through Friday, opening each day at 8 AM and closing at 5 PM. The practice is closed on weekends, allowing staff time off while ensuring weekday availability for patients seeking care during regular business hours.
Location and Contact Information
The office is conveniently located in Dallas at 7517 Campbell Road Suite 440, making it accessible for residents in the area seeking family medical services. For any inquiries or to confirm current availability, potential patients are encouraged to contact the office directly via phone at +1 972-238-8092 or visit their official website.
In summary, Texas Health Family Care provides comprehensive family practice services in Dallas with a focus on patient-centered care and clear communication. Reviews consistently highlight positive experiences with staff interactions, efficient appointment scheduling, and effective follow-up care, making it a reliable choice for individuals seeking quality healthcare services in the area.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
Easy check in with little wait time. PA excellent. Made me feel very comfortable Dr. Todd was great. He addressed all of my issues and followed up with a phone call the next day. I couldn't have asked for better service.
Love Dr Todd’s new location. Very grateful to work with DrTodd. He’s an excellent well informed Dr who shows genuine care and professionalism. His staff is wonderful as well. Really like his assistant Lisabeth too.
I want to recognize the outstanding care and dedication of CNA Andrea at Texas Health. She went above and beyond to make sure I received my medication when I was having difficulty getting my prescription filled. When my pharmacy was out of stock, she stayed on the phone, helped locate another pharmacy that had it available, and guided me through the entire process. She was patient, compassionate, persistent, and genuinely cared about making sure I got the medication I needed. In a healthcare system where it’s easy to feel overwhelmed, Andrea took the time to advocate for me and made a stressful situation much easier. Her professionalism, kindness, and commitment to her patients are truly exceptional. Texas Health is fortunate to have someone like Andrea on their team. Thank you for making such a difference.
It was a truly wonderful experience during my recent visit. The care and attention provided were exceptional. I felt very supported throughout the entire process. My recovery is progressing well, and I'm so grateful for the assistance received. Thank you for making such a positive difference Mrs. Bigdeli!
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions7517 Campbell Rd Suite 440, Dallas, TX 75248
Good to know.
How do I contact Texas Health Family Care?
Call (972) 238-8092. You can also visit their website.
Where is Texas Health Family Care?
7517 Campbell Rd Suite 440, Dallas, TX 75248
What are today’s opening hours?
Saturday: Closed. Confirm holiday hours before visiting.
How is this business rated?
4.7 out of 5 from 382 Google reviews.
