Our family loves this clinic. They care about you and your family's health. The staff is friendly, kind and thorough. It's also the type of place that provides individual care to meet your needs. Unlike other places that push you through, check boxes and throw RX at you this clinic is one of the few where they strive to provide you with care that matters.
A closer look.
Southside Medical Clinic is a medical clinic located in Fort Worth, Texas, offering a range of healthcare services to patients. With a focus on individualized care, the clinic aims to provide a supportive environment for families seeking medical attention. Southside Medical Clinic operates seven days a week, making it accessible for patients with varying schedules. The clinic has garnered attention through patient reviews, reflecting both positive experiences and some areas for improvement.
About Southside Medical Clinic
Situated at 546 W Seminary Dr, Fort Worth, TX 76115, Southside Medical Clinic serves the local community with dedication. The clinic is open every day of the week, providing flexible hours that include late evenings on weekdays and weekend availability. Patients can contact the clinic at +18179247978 or visit their official website for more information regarding services and scheduling.
Review Analysis
The reviews for Southside Medical Clinic reveal a mix of positive feedback and notable concerns from patients. With a total of 132 reviews, the clinic holds a rating of 3.4 out of 5 stars. This rating reflects a generally mixed reception compared to other medical clinics in Fort Worth.
Staff and Front Desk Experience
The staff at Southside Medical Clinic receives praise for their friendliness and thoroughness in patient care. Several reviewers commend the team’s kindness and ability to provide individual attention tailored to patients’ needs. However, there are significant complaints about the professionalism of the front desk staff. One reviewer specifically mentioned rudeness and a lack of clarity when communicating over the phone, which contributed to an overall negative experience.
Wait Times
Wait times appear to be a major concern among patients visiting Southside Medical Clinic. While one reviewer reported being attended promptly on a Saturday afternoon, others expressed frustration with extended waiting periods. A patient described waiting over an hour without acknowledgment after being told there would be only a 25-minute wait. Such discrepancies highlight potential issues with patient flow management during busier times.
Clarity of Communication
Communication regarding appointments and treatment appears to be mixed based on patient reviews. While some patients felt well-informed during their visits, others noted that interactions with front desk personnel were less than satisfactory. Specific instances included unclear instructions or responses that seemed dismissive when questions were raised about delays or procedures. Clear communication seems crucial for improving overall patient satisfaction.
Cleanliness and Environment
Recurring Praise:
- Friendly and kind staff who provide thorough care.
- A supportive environment for family health needs.
Recurring Concerns:
- Long wait times experienced by several patients.
- Lack of professionalism from front desk staff leading to negative interactions.
Rating Overview
The overall rating for Southside Medical Clinic stands at 3.4 out of 5 stars from 132 reviews. This rating indicates that while many patients have had positive experiences, there are notable concerns that might affect new patients’ decisions regarding care at this facility.
Hours and Availability
The clinic is open every day, offering flexible hours for patients’ convenience: Monday through Friday from 8 AM to 9 PM; Saturday from 9 AM to 5 PM; and Sunday from 9 AM to 5 PM. This accessibility allows individuals with various schedules to seek care without significant constraints.
Location and Contact Information
Located conveniently at 546 W Seminary Dr in Fort Worth, Texas, Southside Medical Clinic is easily reachable for local residents seeking medical services. For inquiries or appointments, potential patients can call +18179247978 or explore their offerings online through their official website.
In summary, Southside Medical Clinic is dedicated to providing personalized healthcare in Fort Worth. While many patients appreciate the attentive staff and caring approach to family health needs, challenges such as wait times and front desk professionalism have been highlighted as areas needing improvement. Interested individuals are encouraged to contact the clinic directly to confirm current availability and insurance participation before making an appointment.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
Insurance recommend this clinic. I called this morning and she said it was about a 25 minute wait. Got here. Signed in. Not even acknowledged for over a half hour. At an hour and 45 minutes I asked for my insurance card back. She was so glad to give it back. Sitting around on their phones and with their air pods in. No wonder there is such a long wait. The previous reviews speak for themselves. I should of known better. DONT GO HERE UNLESS YOU WANT TO WAIT FOR HOURS. You get to sit in a waiting room around other sick people.
Dr. Campbell is a wealth of knowledge! The team is always kind. I take my whole family here and am so thankful for them!
Came here on a Saturday afternoon for a shoulder impingement. Was seen right away and the doctor fixed me right up.
The doctors are great and some of the CNA’s are great. Whoever mans the receptionist phone at the front desk is wildly unprofessional, rude & mumbles when speaking then gets snappy when asked to repeat themselves. One of the CNAs that took my mom’s vital signs was playing call of duty on their phone the entire time resulting in loss of some of the information that they had to write down. The same CNA mis recorded the room that they had put another patient in which could put that patient’s treatment at risk as they superimposed their room number with a patient suffering from a different ailment.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | 9 AM–5 PM |
|---|---|
| Monday | 8 AM–9 PM |
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
| Thursday | 8 AM–9 PM |
| Friday | 8 AM–9 PM |
| SaturdayToday | 9 AM–5 PM |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions546 W Seminary Dr, Fort Worth, TX 76115
Good to know.
How do I contact Southside Medical Clinic?
Call (817) 924-7978. You can also visit their website.
Where is Southside Medical Clinic?
546 W Seminary Dr, Fort Worth, TX 76115
What are today’s opening hours?
Saturday: 9 AM–5 PM. Confirm holiday hours before visiting.
How is this business rated?
3.4 out of 5 from 132 Google reviews.
