I’ve been seeing Dr. Worrell since moving to Dallas in 2015, and the care has been exceptional. I’m usually seen quickly—even as a walk-in—and the experience is always smooth. Dr. Worrell and Dr. Jesse truly take their time with you and provide thoughtful, attentive care. You never feel rushed. Highly recommend this practice!
A closer look.
Paul S. Worrell, DO is a family practice physician located in Dallas, Texas. With a focus on providing comprehensive care, Dr. Worrell aims to address the varied health needs of his patients. The practice is situated at 8668 Skillman St and operates six days a week, making it convenient for individuals seeking timely medical attention.
Overview of Paul S. Worrell, DO
Dr. Worrell specializes in family medicine and emphasizes patient-centered care that prioritizes thorough examinations and thoughtful interactions. His practice is designed to accommodate both scheduled appointments and walk-in visits, which provides an accessible option for patients who may need immediate attention. The office has garnered a rating of 4 out of 5 stars based on 257 reviews, indicating a generally favorable reception among patients.
Review Analysis
Examining patient feedback reveals important insights into various aspects of care at Dr. Worrell’s practice, particularly in areas such as wait times, staff interactions, and communication clarity.
Wait Times
Patient experiences regarding wait times are mixed. Some reviews highlight that scheduling can lead to extended waits before being seen by Dr. Worrell, with one patient noting that even with an appointment, the wait could exceed an hour. However, this delay is often attributed to the thoroughness with which Dr. Worrell handles each case; he is described as dedicating ample time to understand patient concerns fully. To mitigate wait times, one reviewer suggested booking the earliest appointments available.
Communication Clarity
A significant theme emerging from the reviews is the clarity with which Dr. Worrell explains medical conditions and treatment options. Multiple reviewers praised his ability to make complex information understandable, ensuring that they felt informed about their health decisions. This thorough approach appears to enhance the overall patient experience and foster trust in his medical expertise.
Staff Interactions
The front desk and staff interactions received mixed feedback. While one reviewer appreciated the attentive nature of both Dr. Worrell and his staff, another expressed dissatisfaction with their service regarding billing issues and communication about medication refills. This inconsistency suggests that while some patients feel supported by the team, others have experienced challenges in navigating administrative aspects of their care.
Phone Communication
Feedback regarding phone communication reflects both satisfaction and frustration among patients. One reviewer noted positive experiences when reaching out via phone for questions or assistance; however, another highlighted negative aspects related to follow-up on financial matters, indicating that responsiveness can vary significantly depending on the situation.
Recurring Praise
- Thorough explanations of medical issues and treatment plans.
- Dr. Worrell’s attentive approach to patient care.
Recurring Concerns
- Extended wait times for appointments.
- Inefficiencies related to billing and medication refills.
Rating Summary
The practice currently holds a rating of 4 stars based on 257 reviews. This score reflects a blend of positive experiences alongside some notable concerns from patients regarding various aspects of service delivery.
Hours and Availability
Dr. Worrell’s practice operates six days a week from Monday through Saturday, with hours extending until 6:30 PM on weekdays and until 4:30 PM on Saturdays. The office remains closed on Sundays, which may be important for those looking to schedule weekend visits.
Location and Contact Information
The office is conveniently located at 8668 Skillman St in Dallas, TX 75243. Patients can reach out by phone at +12143494909 or visit the official website for more information about services offered or to schedule an appointment.
In conclusion, Paul S. Worrell, DO provides family medicine services in Dallas with an emphasis on detailed patient care and open communication about health issues. Although many patients appreciate his thoroughness and dedication, experiences regarding wait times and administrative matters reveal areas for improvement in patient flow and office management practices. For current availability or insurance participation details, contacting the office directly is advisable.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
Dr. Worrell is a physician who genuinely cares about his patients. I've been seeing him for about 2.5 years now. I do want to be very honest though, it literally takes forever to see him. Even if you have a scheduled appointment, you should expect to wait an hour or more before being seen. That said, the wait is because he truly takes his time with each patient. He answers every question thoroughly, explains things in detail, and never makes you feel rushed. He is not trying to make a quick buck or move patients in and out. He is intentional, thoughtful, and clearly invested in your care and well being. If you are someone who values a doctor who listens and takes the time to do things right, Dr. Worrell is absolutely worth the wait. I would highly recommend trying to book the very first appointment of the day to minimize wait time.
Dr. Worrell has always been very patient and thorough with his diagnosis. He addressed all my concerns in one visit and was able to respond to my questions in a prompt manner and in a way in which I could actually understand. Thank you Dr. Worrell and staff for always making my visits pleasant.
I had a deeply uncomfortable experience with this doctor yesterday. During a conversation before the consultation, he asked where I was from. After I answered, he went silent for several awkward seconds. What was most disturbing was that he then asked the medical assistant whether my immigration status had been checked before the consultation. Both the assistant and I were taken aback, especially since all required documents had already been provided beforehand. This behavior was inappropriate, disrespectful, and completely contrary to the professionalism and ethical standards expected from a physician. Moreover, I came because I had a lower back pain and even if it was written on the paperwork I provided he didn’t let me the opportunity to explain because he was too busy presenting me a treatment about MTHFR gene mutation that I clearly don’t need. I do not recommend this physician.
I have had a bad experience with this office. The worst I ever been to. When I needed a refill for my high blood pressure which stays high. They would not refill it until I came back to the office trying to get paid for another visit. Then I paid for a service I did not get asked to be refunded and been waiting for my refund since March. Everytime I call about my refund I get some bull crap excuse. I would not recommend this office period
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–6:30 PM |
| Tuesday | 8 AM–6:30 PM |
| Wednesday | 8 AM–6:30 PM |
| Thursday | 8 AM–6:30 PM |
| Friday | 8 AM–6:30 PM |
| SaturdayToday | 8 AM–4:30 PM |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions8668 Skillman St, Dallas, TX 75243
Good to know.
How do I contact Paul S. Worrell, DO?
Call (214) 349-4909. You can also visit their website.
Where is Paul S. Worrell, DO?
8668 Skillman St, Dallas, TX 75243
What are today’s opening hours?
Saturday: 8 AM–4:30 PM. Confirm holiday hours before visiting.
How is this business rated?
4.0 out of 5 from 257 Google reviews.
