I have been seeing Dr Bratsch and NP Amber Walls for many years now - Dr Bratsch for about 14 years and Ms Walls for about 6 years. I love the level of care and the concern they have for their patients so much that even after moving or during periods of my life that my insurance was out of network, I still would never leave them. Dr Bratsch is my primary but I often see Ms Walls if he is unavailable and I’m just as happy to be treated by her. They are both kind, compassionate people who apparently believe the patient knows what is best for them, which is so refreshing. I have had many other doctors post 2020, when. I had a severe bicycle accident that left me permanently disabled. I can tell you that many doctors do not listen to patients. They think they know what is best for you even when it is contrary to what you think is best, but not so at this practice. Which is why I will always come here.
Michael Bratsch, DO
8440 Walnut Hill Ln Suite 100, Dallas, TX 75231
Feedback snapshot
How many of the 5 sampled Google reviews mention each topic. Colour shows whether those reviews were positive.
About Michael Bratsch, DO
Michael Bratsch, DO is a family practice physician located in Dallas, Texas. With a solid reputation among patients, he offers a combination of medical expertise and compassionate care. His practice emphasizes patient-centered treatment, making it a sought-after choice for families seeking healthcare in the area. With 95 reviews and an impressive average rating of 4.5 stars, Dr. Bratsch is noted for his engaging demeanor and thorough explanations during patient visits.
About Michael Bratsch, DO
Based at 8440 Walnut Hill Ln Suite 100 in Dallas, Michael Bratsch, DO specializes in family medicine. His practice focuses on providing comprehensive care to individuals and families, which reflects a commitment to understanding each patient’s unique needs. The office operates five days a week, ensuring accessibility for those seeking medical attention. Patients can expect a welcoming environment supported by a capable staff dedicated to assisting with various health concerns.
Review Analysis
The feedback regarding Dr. Bratsch’s practice provides valuable insights into patient experiences, highlighting strengths and areas where expectations may vary.
Staff and Front Desk Experience
Many patients express positive sentiments about the front desk staff and overall office environment. Several reviews commend the kindness and professionalism of the team, noting that they create a welcoming atmosphere during visits. For instance, one reviewer highlighted their appreciation for the assistance provided by the medical assistant, which contributed to their positive experience. This consistent praise indicates that the office staff plays a crucial role in fostering good patient relationships.
Wait Times and Scheduling
Patient feedback on wait times presents a mixed bag of experiences. While some reviewers note an occasional delay, mentioning that it could take several weeks to secure an appointment, others emphasize that the wait is worthwhile due to the quality of care received. However, one reviewer reported dissatisfaction with long wait times during their visit without adequate communication from the staff regarding delays, leading to frustration with their scheduling experience.
Clarity of Explanations
A recurring theme among multiple reviews is Dr. Bratsch’s ability to clearly explain medical concepts and treatment options. Patients appreciate his thoroughness in ensuring they understand their health conditions and care plans. One reviewer specifically mentioned how well he communicates with both patients and family members, making them feel involved and informed about treatment decisions. This skill has evidently contributed positively to many patients’ experiences.
Recurring Praise:
- Friendly and professional staff who create a welcoming environment.
- Clear explanations provided by Dr. Bratsch regarding health issues.
- Punctuality in addressing patient needs when appointments run smoothly.
Recurring Concerns:
- Inconsistent wait times; some patients experienced longer waits than expected.
- Lack of communication regarding delays during appointments.
Rating Overview
Michael Bratsch, DO holds a solid rating of 4.5 stars based on 95 reviews. This score positions him slightly above the average rating for family practice physicians in Dallas, reflecting both patient satisfaction and areas for potential improvement.
Hours of Operation
The office is open Monday through Friday from 8 AM to 5 PM and remains closed on weekends. This schedule provides flexibility for patients needing appointments during standard business hours throughout the week.
Location and Contact Information
The practice is located at 8440 Walnut Hill Ln Suite 100 in Dallas, Texas, providing easy access for local residents seeking family medical services. Patients can reach out via phone at +12143283566 or visit his official website for more information or to schedule an appointment directly.
Michael Bratsch, DO is a dedicated family practice physician situated in Dallas who values patient relationships and clear communication about health matters. While most reviews highlight positive interactions with staff and clear explanations from Dr. Bratsch himself, occasional concerns about wait times have been raised by some patients. For those considering this practice for their healthcare needs, contacting them directly may provide additional insights into current availability and services offered.
Reviews from Google
★ 4.5 · 95 reviewsWe've been seeing Dr. Bratsch since last year. Our prior doctor retired, so we were very nervous about finding another physician. After trying one doctor who simply refused to treat conditions for which we've been under care for decades, we finally found Dr. Bratsch. He's amazing. Warm, funny, highly knowledgeable, and a joy to work with. Visits are quick when they need to be quick and he takes time if it's needed as well. Just an outstanding professional. His staff has been great as well. It may take a few weeks to get into see him on occasion, but it's more than worth the wait. The web portal is easy to use as well. We couldn't be happier.
I’ve been a patient of Dr. Bratsch’s for over twelve years, following him to four locations. I feel special and heard at each appointment. Catalina, his medical assistant, is an absolute delight. Also don’t hesitate to make appointments with his nurse practitioners. They are so good.
Dr. Bratsch is very knowledgeable, believes in both western medicine and holistic medicine. He's great with seniors, listens well and very personable. He welcomes family members joining in with their loved ones. In addition, he has a great personality and explains things very well which makes it easy to understand. The entire staff is warm and welcoming during each visit❣️ My mom and I look forward to her checkups. She's thriving in her health due to our teamwork at home and doctor's office. Thanks for all you do Doc! - TF & Elsa
I had a very disappointing experience with this office. I arrived 20 minutes early for my appointment, yet I was left waiting for over an hour with no explanation. No one had the courtesy to let me know the doctor was running late until I asked multiple times what was going on. Only then did they casually mention the delay. When I asked to reschedule, I was told the next available appointment wouldn’t be for another 3.5 months—completely unacceptable. I requested a refund and will be finding a different, more professional doctor who respects their patients’ time. Extremely poor communication and lack of professionalism.
Reviews are published on Google and shown here as a sample. Reviews written on this site are moderated separately.
Location & Maps
Get directions8440 Walnut Hill Ln Suite 100, Dallas, TX 75231
Frequently asked questions
How do I contact Michael Bratsch, DO?
Call (214) 328-3566. You can also visit their website.
Where is Michael Bratsch, DO?
8440 Walnut Hill Ln Suite 100, Dallas, TX 75231.
Is Michael Bratsch, DO open today?
Friday: 8 AM–5 PM. Confirm holiday hours with the business before visiting.
How is Michael Bratsch, DO rated?
4.5 out of 5 from 95 Google reviews.