The worst front desk lady ever! The doctors are great, but the insensitive and cruel behavior with the staff was ridiculous! I've asked to speak to someone regarding the rude individual, I was promised a call from their bedford offices and that was weeks ago! No calls, no follow up, it's insane. They canceled appointments, they rescheduled your appt without notice, seriously THE WORST RECEPTION AT THE FT WORTH OFFICE and still no calls. Absolutely terrible. Please save your time and go anywhere else.
IntraCare Health Center - Fort Worth
2720 Western Center Blvd Ste 312, Fort Worth, TX 76131
Feedback snapshot
How many of the 5 sampled Google reviews mention each topic. Colour shows whether those reviews were positive.
About IntraCare Health Center - Fort Worth
IntraCare Health Center – Fort Worth is a medical clinic located in Fort Worth, Texas. This facility offers various healthcare services to local patients and aims to provide quality medical care. The center has an overall rating of 4.2 based on 52 reviews, reflecting a mix of experiences from patients. Understanding the details about appointment availability, staff interactions, and wait times can help prospective patients make informed decisions.
Overview of IntraCare Health Center – Fort Worth
Situated at 2720 Western Center Blvd Ste 312, IntraCare Health Center – Fort Worth serves the community by providing comprehensive healthcare services. The clinic operates four days a week, with hours extending from 8 AM to 5 PM on Monday, Tuesday, and Thursday, and a shorter schedule on Wednesday from 8 AM to 12 PM. The facility is closed on Fridays, Saturdays, and Sundays.
Review Analysis
The feedback collected from reviews reveals several themes concerning patient experiences at IntraCare Health Center – Fort Worth. While some patients express satisfaction with their medical care, there are notable concerns regarding staff interactions and appointment scheduling.
Appointment Availability
Appointment availability is a significant theme among the reviews. One patient mentioned having been with Dr. Mihills for approximately ten years and expressed satisfaction with the doctor’s care despite occasional delays. In contrast, multiple reviewers highlighted issues with scheduling appointments. They reported difficulties in receiving timely callbacks and accurate information regarding their appointments. For instance, one reviewer described how they waited weeks for an appointment without receiving any communication from the office.
Staff Interaction
The interaction with staff has garnered mixed feedback as well. One review praised the doctor but criticized the front desk staff’s behavior as “insensitive” and “cruel.” Another reviewer echoed similar sentiments regarding their negative experiences with phone calls for appointment scheduling. They expressed frustration over dealing with a foreign call center instead of local staff when trying to secure an appointment. However, one reviewer noted that the office staff was generally good, suggesting that experiences may vary significantly based on individual interactions.
Wait Times
Wait times present another area of mixed feedback. A positive review highlighted that while the doctor sometimes runs behind schedule, this is often due to his attentiveness to other patients’ needs. Conversely, another patient reported significant frustration when they were given incorrect information about their appointment’s location after double-checking details multiple times.
Recurring Praise
- Quality medical care provided by Dr. Mihills.
- Office staff is generally responsive and helpful (as per one positive review).
Recurring Concerns
- Difficulties with scheduling appointments and lack of follow-up communication.
- Navigating phone calls through a foreign call center instead of local office support.
- Mixed experiences regarding wait times associated with appointments.
Rating Summary
The clinic holds an overall rating of 4.2 out of 5 stars based on 52 reviews. This rating indicates a diverse range of patient experiences that potential visitors should consider when seeking care at this facility.
Hours and Availability
IntraCare Health Center – Fort Worth operates Monday through Thursday from 8 AM until either noon or 5 PM depending on the day. It remains closed for appointments on Fridays through Sundays, which could impact availability for prospective patients looking for weekend visits or late hours during the week.
Location and Contact Information
The clinic is located at 2720 Western Center Blvd Ste 312 in Fort Worth, TX 76131. To confirm current availability or specific insurance participation details, it is advisable for patients to reach out directly via phone at +16822503018 or visit their official website.
IntraCare Health Center – Fort Worth provides medical services in Fort Worth while facing varied feedback from its patients primarily related to scheduling challenges and staff interactions. Prospective patients are encouraged to consider these themes when deciding whether to seek care at this location.
Reviews from Google
★ 4.2 · 52 reviewsThe other day I was trying to find a new doctor and thought about Dr Mihills and filled out the online form. Got a call two days later from someone in a foreign call center (turns out India) with a thick accent asking for my name, phone, and insurance information and then was told they would forward to the office to get me in. Next day, got another call from the same India-based call center and asked why I was filling out the form and what I needed. I told her I already got this very same call from one of her co-workers and am waiting for someone from the local office to call me. She apologized and ended the call. What a trainwreck... last thing I want to do is go through a foreign call center to get medical care.
The man that called me on 8/19/26 to schedule a new patient appointment after I made an online inquiry was so snippy and curt (told me he “decided to call me back”) that I decided to go with another practice.
While the care is good I have never had a worse experience in scheduling and trying to handle paperwork. I’ve been requesting an appointment for weeks now and they never called me back. I finally got through and got one scheduled for today and they specifically told me the wrong location after I clarified multiple times. This is unacceptable when people are tying to come to you for help which is your entire job!
I have been a patient of Dr. Mihills for about 10 years and I have never had a bad experience. He’s sometimes running behind on assigned appointment times but that is usually a sign he has taken time to listen to some one other than me.He has had to take extra time for me on occasion and I appreciate it when he does. I don’t mind waiting for him to see me because he’s worth it. His office staff is also really good!
Reviews are published on Google and shown here as a sample. Reviews written on this site are moderated separately.
Location & Maps
Get directions2720 Western Center Blvd Ste 312, Fort Worth, TX 76131
Frequently asked questions
How do I contact IntraCare Health Center - Fort Worth?
Call (682) 250-3018. You can also visit their website.
Where is IntraCare Health Center - Fort Worth?
2720 Western Center Blvd Ste 312, Fort Worth, TX 76131.
Is IntraCare Health Center - Fort Worth open today?
Thursday: 8 AM–5 PM. Confirm holiday hours with the business before visiting.
How is IntraCare Health Center - Fort Worth rated?
4.2 out of 5 from 52 Google reviews.