Vivian Machado2026-07-24
★★★★★I went there without and appointment and Regina help me out, she make sure that a doctor took care of me. She was kind and professional. I’m very grateful.
A closer look.
-0.94/ 5vs Fort Worth averageCompared with 23 listings
6/ 7 daysOpen through the weekIncludes weekend hours
2/ 5Rated 4 or 5 starsIn the sampled reviews
JPS Family Health Center is a medical clinic located in Fort Worth, Texas, dedicated to providing healthcare services to the local community. The clinic operates six days a week, offering extended hours that accommodate patients’ schedules. With a mix of positive and negative feedback from patients, the center presents various aspects worth considering for those seeking care.
Overview of JPS Family Health Center
Situated at 1500 S Main St 4th Floor, Fort Worth, TX 76104, JPS Family Health Center serves as a community resource for individuals needing medical attention. The facility is accessible and strives to cater to the healthcare needs of its patients. The operating hours are structured to provide flexibility: open Monday through Saturday from 7 AM to 7 PM, and closed on Sundays. This schedule allows patients to seek appointments during early mornings and evenings throughout the week.
Patient Experience at JPS Family Health Center
The patient experience can be assessed through feedback collected from reviews. While some patients express gratitude for the care they received, others have raised significant concerns regarding wait times and billing practices. With a rating of 3.3 based on 22 reviews, it’s clear that experiences can vary widely among visitors.
Appointment Availability
Two reviews touch on the theme of appointment availability. One reviewer highlighted that they were assisted promptly without an appointment, noting a positive experience with staff who ensured they received care quickly. Conversely, another reviewer expressed frustration about lengthy wait times, stating that despite having an appointment scheduled for 9:00 AM, they did not see a doctor until around noon. This contrast indicates that while some patients may find availability accommodating, others could face significant delays.
Staff Interaction and Care Quality
Feedback regarding staff interactions appears predominantly positive. One review mentions a specific staff member’s kindness and professionalism during their visit. Additionally, another patient described their overall experience as good, appreciating the receptionists as well as the doctors and nurses involved in their care. This suggests that when patients receive care at JPS Family Health Center, many feel supported by friendly and professional staff members.
Billing Practices
Billing practices have been a major point of contention among reviewers. One individual noted a positive experience with their doctor but described the billing department as “atrocious.” They mentioned unexpected charges that contradicted their insurance coverage expectations. This dissatisfaction with billing has led this reviewer to decide against returning to JPS for future services despite appreciating the medical care received. Such feedback highlights potential issues in communication regarding fees and insurance claims that prospective patients may want to consider.
Recurring Praise
- Friendly and professional staff interactions.
- Positive experiences with medical providers.
- Satisfactory cleanliness in facility conditions.
Recurring Concerns
- Long wait times for scheduled appointments.
- Billing inconsistencies leading to negative experiences.
Rating Summary
The current rating for JPS Family Health Center stands at 3.3 based on 22 reviews. Compared to other medical clinics in Fort Worth, this rating is notably lower than the average of 4.22 across similar listings in the area.
Hours of Operation
The clinic operates six days per week from Monday to Saturday, welcoming patients from 7 AM until 7 PM each day. This schedule provides ample opportunities for individuals seeking care outside typical working hours while remaining closed on Sundays.
Location and Contact Information
You can find JPS Family Health Center at 1500 S Main St 4th Floor in Fort Worth, TX. To learn more about their services or confirm current availability and insurance participation details, you may call them directly at +18177021100 or visit their official website.
In conclusion, JPS Family Health Center offers essential medical services in Fort Worth with varied patient experiences ranging from positive interactions with staff to concerns over wait times and billing practices. Those considering this clinic should weigh these factors carefully when making healthcare decisions.
FROM THE REVIEW SAMPLE
5 reviewsWhat people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
IN THEIR OWN WORDS
3.3/ 5The local perspective.
Christopher Maddy2022-09-24
★☆☆☆☆I had one of the best Doctors that I've ever had, and I wish that I could use him with my new insurance. JPS billing on the other hand was Atrocious! My primary care physician visits were always free according to my policy and JPS charged me a $10.00 specialist fee everytime. I also get bills from an outsorced agency called Acclaim. The billing is so bad that I will never use their sevtces again, with the exception of an excellent Orthopedic Dr. that's not tied to the Hospital. It's been a horrible experience and I'm glad that it's over.
Sagrario Villalobos2021-09-24
★★★★☆I am really happy with the service they gave me in this hospital Jps when I came from the receptionist to the doctors and nurses I had a good experience thank you so much for everything keep doing a great job and provide a good service.thank you
Aaron N2022-09-24
★☆☆☆☆If you're appointment is 9:00am you have tell 12:00 to see the doctor there is no zero I was trying to give them zero because they are just thinking about their time not about your time that what else have you will during the day if in this clinic please switch it to another one I have no good experience from here.
Mari Roberts2017-09-24
★☆☆☆☆Doctor did not remove cyst which was why I was sent there. He lied about the surgery he did.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 7 AM–7 PM |
| TuesdayToday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions1500 S Main St 4th Floor, Fort Worth, TX 76104
Good to know.
How do I contact JPS Family Health Center?
Call (817) 702-1100. You can also visit their website.
Where is JPS Family Health Center?
1500 S Main St 4th Floor, Fort Worth, TX 76104
What are today’s opening hours?
Tuesday: 7 AM–7 PM. Confirm holiday hours before visiting.
How is this business rated?
3.3 out of 5 from 22 Google reviews.
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