Kokoro Health & Wellness Family Medicine – Addison is a family practice physician located in Dallas, TX. This clinic focuses on providing comprehensive healthcare services to individuals and families, addressing a variety of health needs. With a rating of 4.3 out of 5 based on 73 reviews, the practice strives to deliver quality care, although patients have shared mixed experiences regarding wait times and scheduling.
Overview of Kokoro Health & Wellness Family Medicine – Addison
Situated at 14860 Montfort Dr #140 in Dallas, Kokoro Health & Wellness specializes in family medicine, offering services that encompass routine physicals, preventive care, and wellness management. The clinic maintains operational hours from Monday to Friday, with an early opening at 7:30 AM on Fridays and regular hours starting at 8 AM on other weekdays. The facility is closed on weekends.
Review Analysis
The feedback from patients about Kokoro Health & Wellness Family Medicine – Addison reveals distinct themes regarding their experiences. While some patients express satisfaction with the staff’s attentiveness and care quality, others raise concerns about the efficiency of service delivery and communication.
Staff Interaction and Front Desk Experience
Patients have described interactions with the staff as generally positive. One reviewer specifically praised the attentiveness of the staff, highlighting their friendly demeanor during visits. However, mixed feedback exists regarding front desk operations. Another review criticized a lack of accountability when it came to billing practices following an appointment where no doctor was seen.
Wait Times
Wait times have emerged as a significant point of contention among reviewers. Two patients reported lengthy waits before being attended to, one reviewer mentioned waiting over an hour and a half for a routine physical appointment without seeing the physician. This led to frustration over time management and respect for patient schedules. In contrast, there were no positive mentions related to wait times in the reviews analyzed.
Appointment Scheduling and Availability
Issues surrounding appointment scheduling also surfaced in multiple reviews. Two patients expressed dissatisfaction with their experience during the booking process, indicating that they faced challenges in securing timely access to appointments or experienced delays upon arrival. Concerns were raised about the expectations placed on patients to remain patient during long waits without clear communication from staff regarding delays.
- Recurring Praise:
- Friendly and attentive staff
- Quality care provided by practitioners
- Recurring Concerns:
- Extended wait times for appointments
- Lack of accountability regarding missed consultations
- Difficulties with scheduling appointments
Kokoro Health & Wellness Family Medicine – Addison Rating
Kokoro Health & Wellness Family Medicine – Addison holds a rating of 4.3 based on 73 reviews. This rating places it slightly below the average rating of 4.41 for family practice physicians in Dallas but still ranks higher than seven other listings within this category.
Hours and Availability
The clinic is open five days a week from Monday to Friday. On Mondays through Thursdays, it operates from 8 AM to 5 PM, while Friday hours begin at an earlier time of 7:30 AM and conclude at 4:30 PM. Kokoro Health & Wellness Family Medicine – Addison does not open on weekends.
Location and Contact Information
Kokoro Health & Wellness Family Medicine – Addison is conveniently located at 14860 Montfort Dr #140 in Dallas, TX. The facility is easily accessible for local residents seeking family medical services.
Kokoro Health & Wellness Family Medicine – Addison provides essential family healthcare services in Dallas but has received mixed feedback regarding patient experiences related to wait times and appointment scheduling. Prospective patients should consider these factors when evaluating their options for primary care providers and are encouraged to reach out directly for confirmation of current availability or specific insurance participation.
