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Melanie Reed, MD
THE BIG PICTURE

A closer look.

+0.10/ 5vs Dallas averageCompared with 39 listings
5/ 7 daysOpen through the weekSee full opening hours
4/ 5Rated 4 or 5 starsIn the sampled reviews

Melanie Reed, MD is a family practice physician located in Dallas, Texas. With a focus on compassionate patient care, Dr. Reed has garnered a solid reputation among her patients. With a current rating of 4.5 out of 5 stars based on 45 reviews, she has become a trusted choice for many seeking family medical services in the area.

Overview of Melanie Reed, MD

Dr. Melanie Reed operates out of her office at 3434 Swiss Ave Ste 300 in Dallas. As a family practice physician, she provides comprehensive healthcare services tailored to individual patient needs. The practice emphasizes an approach that combines both medical expertise and a compassionate attitude toward patients. The office is open five days a week, providing convenient access for both routine and urgent care appointments.

Review Analysis

The reviews for Dr. Reed reflect diverse experiences among her patients, highlighting both positive interactions and some concerns regarding availability and communication.

Appointment Availability

Several reviews touch on the issue of appointment availability. Positive feedback indicates that patients appreciate the accessibility of Dr. Reed’s services; they often mention being able to schedule appointments effectively when they plan ahead. However, one reviewer expressed frustration over the difficulty in securing timely appointments for sick visits and annual check-ups. This tension suggests that although Dr. Reed is favored by many, her popularity may lead to scheduling challenges for some patients.

Clarity of Communication

Patients generally report that Dr. Reed excels in explaining medical issues clearly and thoroughly. Multiple reviews highlight her ability to listen attentively to patient concerns and provide thoughtful responses during consultations. This aspect contributes positively to the overall patient experience, suggesting that many feel well-informed about their health decisions while under her care.

Staff Interaction

The feedback regarding office staff reveals mixed sentiments. While some patients appreciate the overall support from the front desk team, there are mentions of less favorable interactions as well. One reviewer felt dismissed by the office manager when discussing appointment issues, which contributed to their decision to leave the practice despite their positive feelings toward Dr. Reed herself.

  • Recurring Praise:
  • Caring and compassionate demeanor
  • Clear explanations regarding medical concerns
  • Effective appointment booking when planned ahead
  • Recurring Concerns:
  • Difficulties with appointment availability for urgent visits
  • Lack of responsiveness from certain staff members regarding scheduling issues

Current Rating Information

Dr. Melanie Reed maintains a rating of 4.5 stars based on 45 reviews across various platforms. This score reflects both commendations for her medical practice as well as some noted concerns primarily around scheduling and staff interactions.

Hours and Availability

The practice is open Monday through Friday from 8 AM to 5 PM, with weekends closed. This schedule allows for consistent access during standard business hours, making it easier for patients to plan visits around their other commitments.

Location and Contact Information

Located at 3434 Swiss Ave Ste 300 in Dallas, TX, Dr. Reed’s office is situated in a convenient area for local residents seeking family healthcare services. To reach out or confirm details about appointments or insurance participation, patients can contact the office directly via phone.

In summary, Melanie Reed, MD offers family medical care in Dallas with an emphasis on compassionate service and effective communication with her patients. While most reviews highlight her strengths in patient interaction and clarity of explanations, some concerns exist regarding appointment availability and staff responsiveness. For those considering this practice, it may be beneficial to plan visits in advance due to high demand.

FROM THE REVIEW SAMPLE

What people mention.

5 reviews
Booking and availability3 / 5More mentions in 4–5 star reviews
How clearly things were explained2 / 5More mentions in 4–5 star reviews

Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.

IN THEIR OWN WORDS

The local perspective.

4.5/ 5
Ann Nance2026-08-24
★★★★★

Dr. Reed has been my family physician for many years. She has never disappointed me. She is the most kind, compassionate, intelligent and patient doctor. I love and trust her thoroughly with my care. You're the Best in Texas!

Sandy2026-05-24
★★★★★

Dr. Reed, is amazing doctor. She' is knowledgeable, caring, compassionate and listens to what patients concerns are. I feel very lucky to have been under her care.

Jennifer W2026-03-24
★★★★★

I’ve seen Dr. Reed for years. She is warm, kind, and compassionate. My appointments never feel hurried, which I appreciate. Highly recommend!

Yasmin Adamu2025-09-24
★☆☆☆☆

It’s been a few months since this occurred but I felt I had to say something. I normally see Dr. Smothers who is absolutely fantastic. For some reason I was booked with Dr Melanie Reed this past summer. She made a very micro aggressive comment that rubbed me the wrong way. She saw I had a lanyard on for a very well known bank , and proceeded to say “You must work in the front end”. Unprovoked. What made you assume that ? As a woman of color I am highly offended. If the office staff read this kindly never place me with her again.

If YOu WaNna KNOW AsKmE2025-07-24
★★★★★

I absolutely LOVE Dr. Reed but I’m leaving her as a patient after this year. She’s always booked up sick visits and annual visits. Talked to the Office Manager Leslie which was a complete waste of time because she pretty much brushed my concern off about not ever being able to see Doctor Reed stating she’s a very good and popular doctor so therefore she’s going to be booked up and too book ahead of time or get worked in. This is not how doctors offices should work and it’s runs off long term consistent patients.

A sample of reviews published on Google. The overall rating may include reviews not shown here.

PLAN YOUR VISIT

Time it right.

Opening hours
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayTodayClosed

Confirm holiday hours with the business. Times follow the directory’s time zone.

FIND YOUR WAY

Right around here.

Get directions

3434 Swiss Ave Ste 300, Dallas, TX 75204

A FEW HELPFUL DETAILS

Good to know.

How do I contact Melanie Reed, MD?

Call (972) 817-6930. You can also visit their website.

Where is Melanie Reed, MD?

3434 Swiss Ave Ste 300, Dallas, TX 75204

What are today’s opening hours?

Saturday: Closed. Confirm holiday hours before visiting.

How is this business rated?

4.5 out of 5 from 45 Google reviews.

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