Hillcroft Physicians PA is a medical practice located in Houston, Texas, specializing in primary care services. With a commitment to patient-centered care, this facility aims to provide comprehensive health solutions. Hillcroft Physicians PA has garnered a notable reputation within the community, reflected in its 4.5-star rating from 642 reviews, indicating a generally positive patient experience. The office is situated at 6400 Hillcroft St Ste 100, conveniently accessible for residents of Houston.
This practice operates as a family doctor facility, focusing on various primary care needs for individuals and families. Hillcroft Physicians PA seeks to foster long-term relationships with patients by offering attentive service and personalized care plans. The clinic is open five days a week, ensuring that patients have ample opportunity to schedule appointments throughout the week.
The feedback from patients highlights several recurring themes about their experiences at Hillcroft Physicians PA. The following sections will explore these themes in detail.
Many reviewers express satisfaction with the front desk staff’s friendliness and helpfulness. Positive comments frequently mention how staff members like Isabel and Rebecca assist with appointment scheduling and paperwork, particularly for patients facing language barriers. Their attentiveness and willingness to help create a welcoming atmosphere that many find comforting. This positive sentiment about the staff enhances the overall patient experience.
Patient experiences regarding appointment scheduling are mixed. While some reviews highlight effective communication from the staff when booking appointments, others express frustration regarding delays or difficulties in securing timely consultations. One reviewer appreciated prompt service after previous concerns were addressed by management, which showcases the practice’s responsiveness to feedback. However, another reviewer reported challenges in receiving test results promptly, which may indicate room for improvement in managing patient communications effectively.
Feedback on billing practices reveals contrasting experiences among patients. One reviewer acknowledged that the doctors did well to explain insurance limitations while advocating for necessary healthcare solutions despite those limitations. Conversely, another review described significant frustrations related to insurance issues and obtaining test results, expressing dissatisfaction with how these matters were handled by the practice’s administrative side. This mixed feedback suggests that while some patients feel informed about their coverage, others encounter obstacles that lead to confusion or dissatisfaction.
Recurring Praise:
Recurring Concerns:
The practice holds a rating of 4.5 stars based on 642 reviews from patients who have shared their experiences over time. This high rating indicates a strong level of satisfaction among most patients while also reflecting areas where improvements can be made based on individual feedback.
Hillcroft Physicians PA operates Monday through Friday from 8 AM to 5 PM, making it accessible during regular business hours for most patients seeking appointments or consultations. The practice is closed on weekends, which may limit availability for those needing weekend services.
This medical office is situated at 6400 Hillcroft St Ste 100 in Houston, TX, providing convenient access for local residents seeking primary care services. For further details or specific inquiries, potential patients can reach out directly via phone or visit their official website.
Hillcroft Physicians PA offers essential primary care services within Houston, marked by friendly staff interactions and caring physicians dedicated to patient needs. While many reviewers commend the supportive environment created by the front desk team and medical professionals alike, there are noted concerns regarding appointment scheduling efficiency and billing clarity that potential patients should consider. For accurate information on services offered or current availability, contacting the practice directly is advisable.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
update at June 26th: after our previous not great experience and previous review, management took actions and service greatly improved as well as back office communication. Thanks so much to for the great and prompt service we received from Lis. Thanks to Dr. Dinesh as well for his human compassion. Good job! Keep it up!
Dr. Ward and Dr. Asadifard are fantastic doctors! Caring, intuitive, patient, and they are willing to go above and beyond for their patients. They always informed me of what we can do for my conditions and the limits in my insurance but they always find a way to get me the health care that I deserve and never yield on obstacles. They truly care for me and made me feel seen when past doctors just comes in do whatever and quickly leave without a care in the world. I highly recommend coming here. 💜
I 100% recommend hillcroft physicians! Isabel and Rebecca are great people at front desk. They are very attentive and sweet. I greatly appreciate their help especially when they take the time to help me make appointments for my wife and kids because of the language barrier.
I am very happy with my experience with Hillcroft Physicians! Isabel front desk is very friendly and helpful. I don’t know English well but she was kind enough to help me fill out my paperwork for my kids and I appreciate it a lot. It’s nice to have someone who understands and helps
These freaks refuse to give me test results that were done in March. My insurance payment is late for Aprill by 8 days. Ive never heard of anything so ridiculous. There is something more going on here. Substandard care at best. My insurance told them my policy is active and i has a 90 day grace period. They still refuse to give me a consultation of my tests results. EVIL! They gave me a printout of the results. My brother, an RN, has never heard of such a thing. My neighbor who works for the Houston Health Depart, is shocked! She has never heard of such a thing. And it is important to know, I've been complaining for over 5 months about the same symptoms to the doctors at this office, and still no real results. One female doctor tried to help me, but more tests are needed. After this nonsense, even my insurance company told me they would make a list of higher rated physicians' clinics that could do more to help me. Also, the day they called me to schedule a consultation to go over my test results, I let them know I was out of one of my prescriptions that was controlling extreme diarrhea. They never called it in to the pharmacy. Now I have to suffer with it until I find a new doctor.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
6400 Hillcroft St Ste 100, Houston, TX 77081
Call (713) 988-3921. You can also visit their website.
6400 Hillcroft St Ste 100, Houston, TX 77081
Saturday: Closed. Confirm holiday hours before visiting.
4.5 out of 5 from 642 Google reviews.
