CLS Health Campbell & Ghebranious Primary Care – Houston is a healthcare provider located in Houston, Texas, focusing on primary care services. With a rating of 3.7 based on 117 reviews, the practice aims to deliver comprehensive medical care tailored to its patients’ needs. The clinic operates five days a week, providing access to various healthcare resources for the community.
About CLS Health Campbell & Ghebranious Primary Care – Houston
This family medicine clinic is situated at 10950 Resource Pkwy A, Houston, TX 77089. It emphasizes a patient-centered approach, ensuring that each visit is thorough and attentive. The staff includes experienced healthcare professionals committed to addressing the unique health concerns of their patients. The incorporation of CLS Health into their operations seems to enhance their service offerings and overall patient experience.
Review Analysis
Analyzing the reviews reveals both strengths and areas for improvement within CLS Health Campbell & Ghebranious Primary Care – Houston. Patients frequently mention the clarity of communication as a significant positive aspect, alongside the ease of scheduling appointments. However, billing issues have also been highlighted by some patients, indicating mixed experiences in this area.
Clarity of Communication
A recurring theme in the reviews is the clarity with which healthcare providers explain medical concepts and treatment plans. Three reviewers noted that the staff takes the time to ensure that patients fully understand their conditions and options. This attention to detail helps foster trust and confidence in the care provided.
Appointment Availability
Patients appreciate the straightforward booking process and availability of appointments. Two reviewers specifically mentioned that they found it easy to schedule visits without undue delays, contributing to a seamless patient experience. This accessibility is an essential factor for individuals managing ongoing health concerns or requiring regular check-ups.
Billing Concerns
While most feedback about interactions with healthcare providers has been positive, there are notable concerns regarding billing practices. One reviewer expressed dissatisfaction with their experience with the billing department, citing issues such as poor communication and lack of professionalism during phone interactions. This concern was significant enough for them to consider changing providers despite their positive experiences with clinical staff.
Overall Staff Experience
The friendly demeanor and efficiency of the clinic’s staff receive frequent commendation in multiple reviews. Patients feel welcomed and valued during their visits, which enhances their overall satisfaction with the clinic’s services. Several reviewers highlighted specific staff members who stood out for their attentiveness and care.
Recurring Praise:
- Clear explanations from healthcare providers.
- Easily accessible appointment scheduling.
- Friendly and efficient staff interactions.
Recurring Concerns:
- Billing department communication issues.
Rating Overview
The current rating for CLS Health Campbell & Ghebranious Primary Care – Houston stands at 3.7 out of 5 stars based on 117 reviews. This rating reflects a mix of positive feedback regarding patient care along with some concerns particularly related to billing practices.
Hours and Availability
The clinic is open Monday through Friday from 8 AM to 5 PM, providing ample opportunity for patients to schedule appointments during standard business hours. Notably, it is closed on weekends, which may limit access for those who prefer after-hours visits.
Location and Contact Information
You can find CLS Health Campbell & Ghebranious Primary Care – Houston conveniently located at 10950 Resource Pkwy A in Houston, Texas. For inquiries or further information about services offered, you may contact them directly at +12814845587 or visit their official website.
In summary, CLS Health Campbell & Ghebranious Primary Care – Houston offers comprehensive primary care services with a focus on clear communication and patient-centered care. While many patients highlight positive experiences regarding appointment availability and staff interactions, potential clients should be aware of some billing-related concerns reflected in recent feedback. For more details about their offerings or to confirm current availability, contacting the practice directly is advisable.
