Rosedale Family Care Partners, PA

Rosedale Family Care Partners, PA

📍 5222 Burnet Rd, Austin, TX 78756

Rosedale Family Care Partners, PA

5222 Burnet Rd, Austin, TX 78756

Overview

Rosedale Family Care Partners, PA is a family practice physician located in Austin, Texas. This clinic aims to provide comprehensive primary care services while prioritizing patient comfort and satisfaction. With a focus on individualized attention, the team at Rosedale Family Care Partners strives to create a welcoming environment for all patients.

There are also some nearby family practice physician in the area. Check Family Medicine Austin – Shoal Creek, Dr. Brynna Connor, Board Certified- Family Medicine, Manuel J. Martin, M.D.- Medical Arts Family Medicine, River Hills Family Medicine and Jennifer Arnecilla, MD for more options in this area.

Rosedale Family Care Partners, PA

Rosedale Family Care Partners specializes in family practice medicine, offering a wide range of healthcare services tailored to meet the needs of families in the Austin area. The practice emphasizes quality care delivered by a dedicated team of healthcare professionals. Patients can expect a friendly atmosphere that encourages open communication and thorough consultations with their providers.

The patient reviews for Rosedale Family Care Partners reveal several recurring themes that highlight both strengths and areas for improvement within the practice. Overall, the clinic enjoys a strong reputation among its patients, as evidenced by its high rating of 4.8 based on 769 reviews.

A significant number of reviews commend the providers at Rosedale Family Care Partners for their thoroughness and attentiveness during appointments. Many patients express satisfaction with how well their concerns are addressed. One reviewer specifically noted that their provider made them feel heard and valued during consultations, which contributes to a sense of trust in the care received. The staff’s ability to explain medical issues in clear language is also frequently appreciated.

Patients consistently mention that the clinic maintains a clean and organized environment. The tidiness of the space contributes to an overall positive experience, making visits more pleasant compared to larger, more hectic medical offices. The organization is highlighted as one of the reasons why patients feel comfortable seeking care at this facility.

The front desk staff at Rosedale Family Care Partners receives praise for being polite and professional during check-in processes. Many patients find that check-in is typically quick, allowing them to move seamlessly into their appointments without unnecessary delays. However, some reviews do indicate occasional longer wait times when the clinic is busy, which is not considered unusual for medical practices.

While many aspects of patient interaction are positively reviewed, there are mentions of challenges regarding communication through the patient portal. Some patients report slower response times when using this method compared to calling the office directly for urgent matters. This mixed feedback suggests room for improvement in digital communication efficiency.

A few reviews reflect concerns about appointment availability, particularly for new patients or those seeking same-week visits. Some individuals have found scheduling to be somewhat frustrating initially but noted that it becomes easier once established as returning patients. This suggests that while initial access may be limited, continuity of care improves over time.

Some feedback highlights negative experiences encountered during phone interactions with the practice's staff. A reviewer described feeling dismissed when they attempted to schedule a general checkup without presenting specific health issues. Another mentioned being put on hold for an extended period before receiving assistance. These experiences point to inconsistencies in customer service during telephonic communications.

  • Recurring Praise:
  • Caring and attentive providers who take time with each patient
  • Cleanliness and organization of the clinic
  • Polite front desk staff and efficient check-in process
  • Recurring Concerns:
  • Slow communication through patient portal
  • Difficulties scheduling appointments for new patients
  • Navigational issues during phone interactions with staff

The current rating for Rosedale Family Care Partners stands at 4.8 based on 769 reviews from patients who have shared their experiences with the practice.

The hours of operation for Rosedale Family Care Partners are limited, as they are closed every day of the week: Sunday through Saturday.

You can find Rosedale Family Care Partners at:

In summary, Rosedale Family Care Partners, PA offers family practice services in Austin with an emphasis on quality care from attentive providers in a clean environment. While many patients appreciate their overall experience, there are some areas needing attention regarding appointment scheduling and phone communications. For those considering this practice for primary care needs in Austin, it's advisable to contact them directly for updated information on availability and insurance participation.

Location & Maps

📍 5222 Burnet Rd, Austin, TX 78756 · Austin

Opening Hours

  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

Frequently Asked Questions

How can I contact Rosedale Family Care Partners, PA?

Call us at +15124599889. For quicker responses, calling during business hours usually works best.

Where is Rosedale Family Care Partners, PA located?

5222 Burnet Rd, Austin, TX 78756 · Open in Google Maps. Parking and public transport may vary by time of day.

What are today's opening hours?

Monday: Closed. Hours can change on holidays—check ahead if you're visiting then.

Which services or categories does it belong to?

This listing is categorized under:

Family practice physician

How do customers rate Rosedale Family Care Partners, PA?

Average rating: 4.8 from 769 reviews. Ratings are based on recent feedback and may evolve over time.

In which city or region is it located?

Austin TX United States. This helps searchers find relevant local providers.

Customer Reviews

4.8
769 reviews
Juan de Silentio★★★★★• 4 months ago
Easily the best practice in Austin, Dr. Alberda is especially good. They also employ the best phlebotomist I've ever had draw blood. She hits my vein perfect every time, and I'm tough to stick. That's not to say the rest of the staff isn't stellar as well. I can't recommend this practice enough.
AGC★★★★★• 5 months ago
I’ve been going to Rosedale Family Care Partners for a while now and overall it’s been a really good experience. The clinic is clean, organized, and doesn’t feel overly chaotic or rushed like some bigger medical offices. Check-in is usually quick and the front desk staff have always been polite and professional in my experience. The providers are definitely the highlight here. They take their time, actually listen, and don’t make you feel like you’re being rushed out the door. I’ve always felt like my concerns were taken seriously, and they do a good job explaining things in plain language. Wait times are generally reasonable, though occasionally you might sit a bit longer than expected if they’re busy. Nothing too unusual for a doctor’s office. The only real downside is communication through the patient portal can be slow at times. It usually gets handled, just not always as quickly as I’d like, so calling the office is sometimes better if it’s urgent. Also, getting appointments can take a bit of patience, especially for new patients or same-week visits. Once you’re established though, scheduling gets easier. Overall, it’s a solid primary care clinic. Not perfect, but dependable, and I’ve felt well taken care of here. Would definitely recommend if you’re looking for a long-term primary care provider in Austin.
Jenny Le★★★★★• 5 months ago
My provider, Sarah, PA-C, is exceptionally thorough and personable every time I see her. Stacy (apologies if I misspelled), the medical assistant, was kind and delivered great care. Dodie, another medical assistant, was also friendly and very attentive. The whole team was wonderful and made me feel well taken care of.
Paul Ortega★☆☆☆☆• 6 months ago
Rude service over the phone, was recommended highly to this place because of Sarah , when I called explained that we were only looking to get general checkup and routine blood work nothing serious, kept asking what was wrong with us made it seem like they would not take myself or family unless we had a pre-existing issue for some reason. I explained serval times that it's just for general checkup but would not listen. It got to the point that I even mentioned that I was getting a lot of pushback from them and did not seem like they wanted to help. Their response was to have a good day and figure it out.
Stephen G. Nagle★☆☆☆☆• 11 months ago
I don’t usually post negative reviews. In this case, I will make an exception, because it may cause this provider to improve things, and will let potential patients know the limitations of the practice. I was looking for a new primary care provider. I called. I waited on hold for a total of over twenty minutes, including one disconnect. The hold message emphasized that they are all about customer service. When the young lady answered, I was told that the practice is not accepting new Medicare patients.

Write a Review

★★★★★

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