My PCP, Autumn Hall, FNP-C, is by far the best practitioner I've ever had! I visited her to discuss the possibility of beginning a GLP1. I had reviewed possible options, as I am a retired Texas Health RN, who retired in 2017. Her CMA, Nancy is wonderful also. She listens intently, and communicates my concerns to Ms. Hall. To make a long story short, my appointment went very well, and we both agreed on the best plan of care for me. She started the process of getting me approved for Medicare's new BRIDGE Program, and will begin taking Zepbound as soon as approved & ready at the pharmacy. Last, but not least, the young lady at check-in, Candi, was very kind, and knows her job well. Thanks for a great experience. Susie D.
A closer look.
Texas Health Family Care is a family practice physician located in Fort Worth, Texas. This medical practice aims to provide comprehensive healthcare services tailored to families and individuals. With a strong focus on patient-centered care, Texas Health Family Care is designed to address various health concerns while ensuring accessibility and a supportive environment for all patients.
Overview of Texas Health Family Care
The practice is situated at 4701 Boat Club Rd Suite 140, Fort Worth, TX 76135, making it conveniently accessible for residents in the area. They are open five days a week, providing consistent availability for patients. The office operates Monday through Friday from 8 AM to 5 PM and is closed on weekends.
Review Analysis
Examining the feedback from patients reveals several key themes related to appointment scheduling, staff interactions, and communication clarity.
Appointment Availability
Patients have generally reported positive experiences regarding appointment availability at Texas Health Family Care. Multiple reviews indicate that booking an appointment is straightforward, with one patient noting the ease of making their first appointment. Additionally, reports suggest that patients often receive timely access to their scheduled appointments, contributing to overall satisfaction with the practice’s efficiency.
Staff and Front Desk Experience
The front desk staff at Texas Health Family Care has received commendations for their professionalism and friendliness. Reviewers have highlighted specific staff members who have made a positive impact on their experiences. For instance, Candi at the registration desk was specifically mentioned as being kind and efficient during check-in processes. Patients appreciate the attentive nature of the entire team, which enhances the overall atmosphere of care within the facility.
Communication and Clarity
Patients often remark on how well healthcare providers communicate during appointments. Two reviewers expressed satisfaction with how clearly their healthcare needs were explained by their practitioners. One patient felt reassured after receiving thorough explanations concerning medication management and health assessments. This clarity contributes significantly to building trust between patients and their healthcare providers.
Mixed Feedback on Wait Times
While many patients report quick visits, there are some mixed feelings regarding wait times. A long-time patient indicated that although they usually experience prompt service, there were occasions where form processing for special needs required additional appointments that could lead to longer waits than expected. This inconsistency in wait times appears to be a concern for some patients seeking routine forms or administrative assistance.
Recurring Praise
- Positive feedback about the ease of scheduling appointments.
- Praise for friendly and professional front desk staff.
- Satisfaction with clear communication from healthcare providers.
Recurring Concerns
- Mixed experiences with wait times related to administrative tasks.
Business Rating
Texas Health Family Care holds a rating of 4.4 based on 635 reviews. This rating reflects general patient satisfaction but is slightly below the average rating of 4.66 among similar family practice physicians in Fort Worth.
Hours and Availability
The office is open Monday through Friday from 8 AM to 5 PM, providing ample opportunity for patients to schedule appointments throughout the week while remaining closed on weekends.
Location and Contact Information
Located at 4701 Boat Club Rd Suite 140 in Fort Worth, Texas Health Family Care offers easy access for those in the surrounding community. For more information or to confirm current availability and insurance participation, prospective patients can contact the practice directly via phone at +18172370515 or visit their official website.
In summary, Texas Health Family Care serves as a reliable family practice physician in Fort Worth, characterized by its efficient appointment scheduling, friendly staff interactions, and clear communication about health matters. While most feedback highlights positive experiences, some concerns about wait times for administrative tasks suggest areas for potential improvement. Patients interested in this practice should reach out directly for specific inquiries regarding services or appointments.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
I've been coming here since my first born was 6 months old. (He's turning 18 this year.!) Love the staff and doctors. Always clean.
Making the first appointment was easy. The appointment time was quick. When I arrived, I liked the fact that there was a lab in the same building as well as a pharmacy if you need it. The staff was very caring and polite, thier professionalism was very noticeable. My appointment with my assigned nurse practitioner went superbly well. She was ready and had obviously looked at my records to address concerns I had not yet processed. She was very knowledgeable and listened to me as I explained my circumstances. I am very pleased after first worrying about leaving my previous primary care physician. I am no longer worried about how my new primary care will turn out. In just one visit, I learned more about Texas Health care than the past 15 years of occasionally using thier services. Its important to take notice to the following staff members who provided all the reassurances I recie ed when establishing my primary care provider. Spe I'll thanks should be noted to; Provider- Mitsi Pimentel, Registration-Candi and the CMA-Haley. I am very pleased with my decision to have such a professional care team as I have just mentioned.
I've been taking my children to this doctor's office almost 10 years and most of the time they get in and out fairly quickly, and most of the staff is kind, efficient and is great with how they handle any health issues. However if we need a simple form filled out for autism needs - whether it's for school, special needs services or a government office - they make us schedule an appointment, wait almost an HOUR then do a physical checkup on my daughter. Also would like to know when special needs patients need forms filled out for therapy, schools or insurance agencies WHY does this office need to be called repeatedly over several weeks' time. Also would like to know the nurse at the front desk who has always been difficult with confirming health insurance and other issues prior to our visits, she has red hair (my apologies for not knowing her name). When asked why do we make appointments and show up 30 minutes early do we get in 45 minutes after said time (meaning over an hour and a half wait) she gives snippy responses.
On my first experience with Dr. Kim as my new primary physician, I was very pleased with him. He gave me his opinion on the medication I was taking and was concerned that I could be pre-diabetic and I hadn’t been tested in a couple of years so he ordered labs for me and I was able to do them right there at the facility. I am just happy that I finally found a doctor that seemed concerned. Everybody was friendly, helpful and very upbeat. Thank you, Texas Health for taking care of me.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions4701 Boat Club Rd Suite 140, Fort Worth, TX 76135
Good to know.
How do I contact Texas Health Family Care?
Call (817) 237-0515. You can also visit their website.
Where is Texas Health Family Care?
4701 Boat Club Rd Suite 140, Fort Worth, TX 76135
What are today’s opening hours?
Friday: 8 AM–5 PM. Confirm holiday hours before visiting.
How is this business rated?
4.4 out of 5 from 635 Google reviews.
