Rosedale Family Care Partners, PA is a family practice physician located in Austin, Texas. This clinic offers a range of primary care services and is known for its attentive staff and well-organized environment. With a strong rating of 4.8 from 769 reviews, Rosedale Family Care Partners aims to provide quality healthcare tailored to individual patient needs.
Situated at 5222 Burnet Rd in Austin, Rosedale Family Care Partners focuses on delivering accessible primary care to its patients. The clinic operates five days a week, opening its doors early at or before 7 AM and closing at 5 PM on weekdays. Closed on weekends, the practice is structured to accommodate various patient schedules while ensuring that healthcare remains a priority.
A thorough examination of the reviews reveals mixed experiences among patients. While many commend the quality of care received, others express concerns regarding communication and scheduling challenges.
Several reviewers appreciate the quality of care provided by the staff at Rosedale Family Care Partners. Many describe their interactions with healthcare providers as thorough and attentive, noting that clinicians take sufficient time to address patient concerns. Positive comments frequently highlight the professionalism and kindness of the medical assistants, contributing to an overall sense of being well cared for during visits.
The ability to explain medical information clearly is another recurring theme in the reviews. Four out of five reviewers mention how well things were explained during their appointments, with both positive and negative perspectives emerging on this front. While some patients feel that their concerns are taken seriously and addressed in straightforward language, others have noted instances where communication could be improved, particularly regarding appointment scheduling and responses through the patient portal.
Patient experiences regarding scheduling appear mixed. While some find it relatively easy to secure appointments once established with the practice, others report difficulty in scheduling initial visits or same-week appointments. This suggests a need for potential new patients to exercise patience when trying to book their first appointment.
The front desk staff receives consistent praise across multiple reviews. Patients note that check-ins are typically quick and efficient, with polite interactions reported frequently. This contributes positively to the overall experience within the clinic environment.
Wait times seem to vary according to patient reports. One reviewer mentioned reasonable wait times but acknowledged occasional delays during busier periods typical of doctor’s offices. The general consensus indicates that while some wait might be expected, it does not significantly detract from their overall experience.
Rosedale Family Care Partners holds a rating of 4.8 based on 769 reviews. This score reflects favorable feedback compared to other family practice physicians in Austin, where the average rating stands at 4.3.
The clinic is open Monday through Friday from 7 AM until 5 PM. Patients looking for early morning appointments will find it easier to schedule visits before typical work hours begin. However, Rosedale Family Care Partners is closed on weekends.
Rosedale Family Care Partners is conveniently located in Austin at 5222 Burnet Rd. The practice can be reached by phone at +15124599889 for any inquiries or appointment requests.
In summary, Rosedale Family Care Partners, PA offers family practice services in Austin, characterized by attentive staff and quality care experiences as reported by many patients. While there are areas for improvement regarding communication and scheduling for new patients, overall feedback underscores a commitment to patient-centered healthcare. For more details about services or current availability, interested individuals are encouraged to contact the office directly or visit their official website.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
Easily the best practice in Austin, Dr. Alberda is especially good. They also employ the best phlebotomist I've ever had draw blood. She hits my vein perfect every time, and I'm tough to stick. That's not to say the rest of the staff isn't stellar as well. I can't recommend this practice enough.
I’ve been going to Rosedale Family Care Partners for a while now and overall it’s been a really good experience. The clinic is clean, organized, and doesn’t feel overly chaotic or rushed like some bigger medical offices. Check-in is usually quick and the front desk staff have always been polite and professional in my experience. The providers are definitely the highlight here. They take their time, actually listen, and don’t make you feel like you’re being rushed out the door. I’ve always felt like my concerns were taken seriously, and they do a good job explaining things in plain language. Wait times are generally reasonable, though occasionally you might sit a bit longer than expected if they’re busy. Nothing too unusual for a doctor’s office. The only real downside is communication through the patient portal can be slow at times. It usually gets handled, just not always as quickly as I’d like, so calling the office is sometimes better if it’s urgent. Also, getting appointments can take a bit of patience, especially for new patients or same-week visits. Once you’re established though, scheduling gets easier. Overall, it’s a solid primary care clinic. Not perfect, but dependable, and I’ve felt well taken care of here. Would definitely recommend if you’re looking for a long-term primary care provider in Austin.
My provider, Sarah, PA-C, is exceptionally thorough and personable every time I see her. Stacy (apologies if I misspelled), the medical assistant, was kind and delivered great care. Dodie, another medical assistant, was also friendly and very attentive. The whole team was wonderful and made me feel well taken care of.
Rude service over the phone, was recommended highly to this place because of Sarah , when I called explained that we were only looking to get general checkup and routine blood work nothing serious, kept asking what was wrong with us made it seem like they would not take myself or family unless we had a pre-existing issue for some reason. I explained serval times that it's just for general checkup but would not listen. It got to the point that I even mentioned that I was getting a lot of pushback from them and did not seem like they wanted to help. Their response was to have a good day and figure it out.
I don’t usually post negative reviews. In this case, I will make an exception, because it may cause this provider to improve things, and will let potential patients know the limitations of the practice. I was looking for a new primary care provider. I called. I waited on hold for a total of over twenty minutes, including one disconnect. The hold message emphasized that they are all about customer service. When the young lady answered, I was told that the practice is not accepting new Medicare patients.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
| Sunday | Closed |
|---|---|
| Monday | 7 AM–5 PM |
| TuesdayToday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
5222 Burnet Rd, Austin, TX 78756
Call (512) 459-9889. You can also visit their website.
5222 Burnet Rd, Austin, TX 78756
Tuesday: 7 AM–5 PM. Confirm holiday hours before visiting.
4.8 out of 5 from 769 Google reviews.
