Randall Todd Richwine, DO is a family practice physician located in Fort Worth, Texas. This practice aims to provide comprehensive healthcare services to patients of all ages. With a rating of 4.4 based on 61 reviews, it presents a mix of patient experiences that potential clients may find helpful when considering their healthcare options.
Practice Overview
Randall Todd Richwine operates out of a facility situated at 5750 W Vickery Blvd Suite 104, Fort Worth, TX 76107. The clinic focuses on delivering family-oriented medical care and emphasizes patient engagement in their health management. The practice is open five days a week, operating from 8 AM to 5 PM, with weekends closed. Patients seeking reliable medical attention can access the clinic during these hours.
Review Analysis
The reviews for Dr. Richwine’s practice showcase a range of patient sentiments, particularly regarding staff interactions, appointment scheduling, and clarity of communication during visits.
Staff and Front Desk Experience
Feedback about the front desk and staff varies notably among patients. Some reviewers express dissatisfaction with the demeanor of the staff members, describing experiences where they felt dismissed or treated rudely. One reviewer specifically mentioned that the front desk personnel had become condescending over time, which negatively impacted their overall experience. In contrast, another review highlighted positive interactions with medical assistants who were described as superior and friendly. This mixed feedback suggests that while some patients appreciate the attentiveness and professionalism of certain staff members, others have faced challenges with customer service at the front desk.
Appointment Availability and Scheduling
Patients have reported varied experiences regarding appointment availability. One reviewer noted difficulties in scheduling follow-up appointments or accessing wellness visits without feeling rushed. Conversely, another patient remarked on the punctuality of appointments and Timeliness during their visit, a positive aspect indicating efficient scheduling practices at the clinic. This inconsistency indicates that while some individuals may encounter issues with booking or perceived urgency during visits, others find the process to be smooth and accommodating.
Clarity of Communication
Communication during consultations appears to be a strong point for Dr. Richwine according to several reviews. Patients appreciated his direct approach in discussing treatment options and lifestyle changes relevant to their health concerns. One reviewer specifically noted Dr. Richwine’s ability to convey necessary information without sugar-coating it, which they found refreshing and beneficial for understanding their health priorities. Additionally, another review mentioned effective communication from a colleague within the practice who was described as kind and professional.
Recurring Praise:
- Some staff members are commended for their professionalism and friendliness.
- Dr. Richwine is acknowledged for his clear communication style during consultations.
Recurring Concerns:
- Instances of rude or dismissive behavior from front desk staff have been reported by some patients.
- Difficulties with scheduling appointments have been experienced by multiple reviewers.
Current Rating
The practice has an overall rating of 4.4 stars based on 61 reviews from various patients who have shared their experiences since September 2014 through November 2025.
Hours and Availability
The office is open Monday through Friday from 8 AM until 5 PM, providing convenient access for patients during traditional business hours while remaining closed on weekends.
Location and Contact Information
Randall Todd Richwine’s office is conveniently located in Fort Worth at West Vickery Boulevard, making it accessible for residents in the area seeking family medical care. Patients are encouraged to reach out directly if they need further details about specific services or insurance participation.
In summary, Randall Todd Richwine, DO offers family practice services in Fort Worth with varying patient experiences regarding staff attitude and appointment scheduling efficiency. Positive aspects include clear communication from Dr. Richwine himself along with some commendable staff interactions; however, there are notable concerns regarding front desk behavior that potential patients may wish to consider before choosing this practice for their healthcare needs.
