These people are incompetent! I booked via Zocdoc and called to see if my insurance carried over. If not, I told them I could provide them the group and subcriber number. They said theycouldn't take information over the phone, they had to have the insurance card. I call BCBS and copies of the insurance card and try uploading to the link they sent. They sent it 6 different times bc the link was broken. They then proceed to tell me I need to cancel my appointment bc the link isn't working and they can't proceed with the appointment unless I can sign the consent form. So I can't make a doctor's appointment bc their link won't work. This is incompetency at its best!!
A closer look.
Rafiq Ali, MD, DC is a family practice physician located in Houston, Texas. He operates within the Methodist system and provides comprehensive healthcare services to his patients. With a strong focus on patient concerns and overall well-being, Dr. Ali aims to deliver quality care in a supportive environment. His office is situated at 5110 Buffalo Speedway #200, making it accessible for local residents seeking family healthcare services.
Business Overview
As a family practice physician, Rafiq Ali, MD, DC offers a range of medical services aimed at addressing various health concerns for individuals and families. The practice emphasizes patient-centered care and aims to build lasting relationships with its patients. The office operates Monday through Friday from 8 AM to 5 PM and remains closed on weekends. This schedule allows for consistent availability during regular business hours, catering to patients’ needs throughout the workweek.
Review Analysis
The feedback regarding Rafiq Ali, MD, DC presents a mix of positive experiences and significant concerns from patients. The reviews highlight various aspects of the practice, including communication, staff interactions, and administrative processes.
Communication Clarity
Patients generally appreciate how clearly Dr. Ali explains medical conditions and treatment options. Several reviewers noted that he takes time to address questions thoroughly during appointments. His ability to communicate effectively contributes positively to the patient experience.
Staff Interactions
The front desk staff’s performance has garnered mixed reviews. While some patients report positive interactions with Dr. Ali himself, highlighting his professionalism and attentiveness, others have expressed frustration with administrative processes involving insurance verification and appointment scheduling. Concerns were raised about the staff’s insistence on obtaining insurance details before providing clear answers about accepted plans.
Billing and Insurance Issues
Billing practices have been a recurring concern among reviewers. Two patients indicated challenges related to insurance coverage verification before their appointments. These issues included complications with uploading documentation online and a lack of straightforward communication from the staff regarding accepted insurance plans such as Medicare.
Recurring Praise:
- Effective communication by Dr. Ali regarding health issues.
- Professional demeanor and attentiveness shown by Dr. Ali towards patients.
Recurring Concerns:
- Billing practices that require detailed insurance information upfront.
- Administrative inefficiencies related to appointment scheduling.
Rating Summary
The practice holds a rating of 4.7 based on 51 reviews, indicating generally favorable patient experiences compared to other family practice physicians in Houston.
Hours of Operation
Rafiq Ali, MD, DC operates five days a week. Patients can schedule appointments from Monday through Friday between 8 AM and 5 PM. The office is closed on weekends, which may be important for those seeking flexibility in scheduling their visits during typical workdays.
Location and Contact Information
This family practice is conveniently located at 5110 Buffalo Speedway #200 in Houston, Texas. Its location is easily accessible for residents in the area looking for reliable primary care services. For more information or to confirm current availability, interested individuals can reach out directly via phone at +17133637460 or visit the official website.
In summary, Rafiq Ali, MD, DC provides valuable family healthcare services in Houston while focusing on effective communication and patient care. However, prospective patients should consider feedback regarding billing practices and administrative efficiency when deciding on their choice of provider.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
BEWARE. I called to verify whether or not this office accepts traditional Medicare. They don't, but before she'd even answer the question the receptionist wanted the Medicare card number. Most medical providers' offices will tell people straight up yes or no, just like any other form of insurance - but this one wants your Medicare number first. Medicare fraud is real folks, not accusing just saying. Check the news reports.
Rafiq Ali is the best doctor in the entire Methodist system. He is able to diagnose what ever is ailing you. Unfortunately this Methodist system many times will not allow him to treat you & he must refer you to a specialist. If he is allowed to treat you, he does so with the care & compassion along with the proper medicine thus assuring you of the best results for cure.
He os very professional and shows concern for his patients. Has the patience and listens well.
Dr Ali is an exceptional Doctor. His knowledge extends to other medical fields and he answered all my questions during my visit. He’s concerned about his patience total well being. My whole family has him as their Primary Care doctor. We are happy to have him as a family doctor. Peggy G
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions5110 Buffalo Speedway #200, Houston, TX 77005
Good to know.
How do I contact Rafiq Ali, MD, DC?
Call (713) 363-7460. You can also visit their website.
Where is Rafiq Ali, MD, DC?
5110 Buffalo Speedway #200, Houston, TX 77005
What are today’s opening hours?
Saturday: Closed. Confirm holiday hours before visiting.
How is this business rated?
4.7 out of 5 from 51 Google reviews.
