Tina Phoumlavanh2026-08-24
★★★★★Highly recommend Dr Queng. I went in for back and arm pain, and he was incredibly thorough. He is kind, caring, and takes his time. Even though the office is busy, he never rushes through the appointment. He’s great!
A closer look.
+0.33/ 5vs Austin averageCompared with 60 listings
5/ 7 daysOpen through the weekSee full opening hours
5/ 5Rated 4 or 5 starsIn the sampled reviews
John A. Queng MD is a family practice physician located in Austin, Texas. With a focus on compassionate care and thorough evaluations, Dr. Queng serves patients seeking comprehensive primary care. This practice has garnered a notable rating of 4.9 from 194 reviews, reflecting a strong reputation among patients for quality service and attentive healthcare.
About John A. Queng MD
Located at 6835 Austin Center Blvd, this family practice emphasizes patient-centered care in a welcoming environment. Patients can expect to receive personalized attention and thorough medical assessments during their visits. Dr. Queng is known for his approachability and dedication to understanding patient concerns, which is often highlighted by those who have been under his care for years.
Review Analysis
The feedback from patients offers valuable insights into the operation of Dr. Queng’s practice, particularly focusing on appointment availability, communication clarity, and the demeanor of the staff.
Clarity of Communication
A consistent theme across the reviews is the clarity with which Dr. Queng communicates with his patients. Reviewers frequently mention that he takes time to explain medical conditions and treatment options thoroughly. His ability to listen attentively to concerns contributes significantly to patients feeling understood and valued during their appointments.
Appointment Availability
Many reviews emphasize the ease of scheduling appointments with Dr. Queng’s office. Patients appreciate the efficient booking process, noting that they can usually secure an appointment without extensive delays. Often mentioned is the low wait time before being seen by the doctor, which enhances the overall patient experience.
Staff and Front Desk Experience
The front desk staff and overall support team receive commendations for their friendly and efficient service. Reviewers describe interactions with staff as warm and supportive, contributing positively to their visit experience. The attentiveness of the team helps create an environment where patients feel comfortable discussing their health issues.
Recurring Praise:
- Clarity in communication from Dr. Queng
- Easy appointment scheduling with minimal wait times
- Friendly and efficient front desk staff
Rating Overview
Dr. John A. Queng holds an impressive rating of 4.9 based on 194 reviews. This rating positions him above many other family practice physicians within Austin, where the average rating among peers is 4.55.
Hours of Operation
This family practice operates five days a week, opening from 7:30 AM to 5 PM Monday through Friday. The office remains closed on weekends, allowing for dedicated hours during weekdays for patient appointments.
Location and Contact Information
Situated in Austin’s vibrant Far West neighborhood at 6835 Austin Center Blvd, Dr. Queng’s office is easily accessible for local residents seeking family medical services. For further inquiries or to confirm availability, potential patients can reach out via phone at +15123466611 or visit the official website.
In summary, John A. Queng MD delivers attentive family healthcare in Austin, characterized by excellent communication, efficient appointment processes, and friendly staff interactions. His commitment to patient care is reflected in high ratings from satisfied individuals seeking primary care services.
FROM THE REVIEW SAMPLE
5 reviewsWhat people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
IN THEIR OWN WORDS
4.9/ 5The local perspective.
mikeiz86912025-12-24
★★★★★ARC/Far West: Facility was clean and front desk friendly and efficient. Easy to set appointment and wait time less than 5 min. Dr. Queng is knowledgeable and professional. Truly listens to and evaluates my concerns/issues. Highly recommend Dr. Queng and ARC.
Dottie Hall2026-02-24
★★★★★Dr. Queng at ARC Far West is such a wonderful doctor! He is so helpful and is a great listener! So glad he is my doctor!
Derek Wright2026-06-24
★★★★★Dr. Queng, my primary care physician for over 15 years, begins every appointment with a warm handshake. He’s one of the most compassionate people I know. He always takes the time to listen attentively and never rushes me through my appointments, ensuring that I feel comfortable and valued.
Tim Gaertner2025-05-24
★★★★★I felt like I was getting the VIP experience at the ARC. Staff was super attentive and friendly, from check-in, lab work, nurse and especially time with the doctor. He listened to all of my concerned and had enlightening comments/feedback. Highly recommend ARC and Dr Queng especially.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| SaturdayToday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions6835 Austin Center Blvd, Austin, TX 78731
Good to know.
How do I contact John A. Queng MD?
Call (512) 346-6611. You can also visit their website.
Where is John A. Queng MD?
6835 Austin Center Blvd, Austin, TX 78731
What are today’s opening hours?
Saturday: Closed. Confirm holiday hours before visiting.
How is this business rated?
4.9 out of 5 from 194 Google reviews.
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