I cannot say enough, good things about and Family Care Clinic and Vitalite Medspa. Meredith, the receptionist, knows everything about obtaining insurance, Is brilliant with referrals and is extremely helpful and kind. Mercy, my new primary care provider, is empathetic, knowledgeable, and managed to address all of my concerns, with referrals for routine mammogram and colonoscopy, And also will schedule a Pap smear for me here. I have recent hand and wrist injuries, and those were addressed, as well, with further imaging recommended, Dominique (Dom) the injector at the med spa, is extremely knowledgeable and targets precisely what is needed to achieve the desired outcome. She doesn’t oversell and the prices here are better than other med spas around town. I keep coming back to Vitalite for these and many other reasons. I highly recommend.
A closer look.
Family Care Clinic North Dallas is a family doctor practice located in Dallas, Texas. This clinic offers a range of healthcare services aimed at addressing the needs of patients in the area. With a current rating of 4.2 based on 20 reviews, Family Care Clinic North Dallas has garnered a diverse set of experiences from its patients, highlighting both positive interactions and notable concerns.
Overview of Family Care Clinic North Dallas
Situated at 11722 Marsh Ln Ste 372 in Dallas, Family Care Clinic North Dallas provides comprehensive medical care for individuals and families. The clinic operates five days a week, Monday through Friday, from 9 AM to 6 PM, making it accessible for patients with weekday scheduling needs. This setup allows for flexibility, especially for those who may require late appointments on Wednesdays.
Review Analysis of Patient Experiences
Examining the feedback from patients reveals important themes regarding their experiences with appointment availability, wait times, and the clarity of explanations provided by healthcare staff.
Staff Interaction and Front Desk Experience
Several reviews highlight the professionalism and attentiveness of the staff at Family Care Clinic North Dallas. Patients commend specific front desk personnel for their knowledge and helpfulness. For instance, one reviewer noted that the receptionist is exceptionally knowledgeable about insurance processes and referrals. Such positive interactions contribute significantly to patient satisfaction.
Conversely, there is mixed feedback regarding staff interactions. One reviewer expressed dissatisfaction with a particular staff member’s demeanor, describing them as uncaring and rude. This indicates that while many patients have positive experiences with staff, there are isolated instances that could impact overall impressions negatively.
Appointment Availability
The availability of appointments appears to be a strong point for Family Care Clinic North Dallas. Patients report ease in scheduling their visits without encountering significant delays. Two reviewers mentioned their ability to book appointments conveniently and receive timely lab work results, which speaks to the clinic’s operational efficiency.
This prompt service enhances patient trust and encourages referrals among family members as well. However, no negative comments about booking were noted in the reviews provided, suggesting that this aspect is generally well-managed by the clinic.
Clarity of Communication
Another theme prevalent in the reviews is the clarity with which healthcare providers explain medical conditions and treatment plans. Many patients appreciated how thoroughly their concerns were addressed during consultations. For example, one patient highlighted how their provider discussed lab results and laid out a clear care plan moving forward.
This level of communication fosters an environment where patients feel heard and understood, further enhancing their overall experience at the clinic.
- Recurring Praise:
- Knowledgeable and helpful front desk staff
- Easily obtainable appointment scheduling
- Clear explanations regarding health concerns and treatment plans
- Recurring Concerns:
- Poor interaction reported with specific staff members
Clinic Rating
The clinic currently holds a rating of 4.2 based on 20 reviews. This rating reflects a mix of positive feedback alongside some significant concerns raised by individual patients.
Hours and Availability
Family Care Clinic North Dallas operates Monday to Friday from 9 AM to 6 PM. The clinic is closed on weekends, which may affect those seeking care outside traditional business hours but does offer at least one evening appointment option mid-week.
Location and Contact Information
The clinic is conveniently located at 11722 Marsh Ln Ste 372 in Dallas, Texas. This central location makes it accessible for local residents seeking family medical care. Potential patients can contact the clinic directly via phone or visit their official website for more information about services offered or to confirm current availability.
In summary, Family Care Clinic North Dallas provides a range of healthcare services supported by generally positive patient experiences related to appointment availability and staff communication. While there are notable concerns regarding certain interactions with staff members, many patients express satisfaction with their overall experience at this practice in Dallas. For further inquiries or to schedule an appointment, contacting the clinic directly is recommended.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
I have been here several times for lab work, I love it here! Nurses are very sweet and attentive. I had the pleasure of meeting nurse Kelley. Pricing is fair as I have to pay out of pocket. Highly recommend
I needed to find a care clinic close to my office. I scheduled my appointment, got lab work done and within 3 days I had my results and a care plan for my condition. I was so pleased with the service I received that I've referred 3 more family members. Provider Kelley is so attentive and listens to my health concerns. She evaluated my results and discussed the best course of action for me. I am excited about getting on track to a healthier me.
I am so pleased with the attention and care I received at my initial visit to Family Care Clinic. I was looking for a new clinic that offered a sense of care and I definitely found it here. Thank you for walking me through my next steps to a healthier ME
If I could give this business 0 stars I would. Not only was I let go for having to pick up my sick child from school they will no longer see my daughter or myself because I claimed unemployment. I have all text messages to prove what was said. Dr.Maram is a good doctor but his wife is just absolutely uncaring, rude, cold hearted person and a liar. The entire fact that my child is not allowed to be see because I filled unemployment after being let go is ridiculous. I’m still not sure how she’s allowed to have anything to do with payroll due to her past legal issues. The turnover rate with medical assistants and nurse practitioners will continue because of the woman running the practice.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| SaturdayToday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions11722 Marsh Ln Ste 372, Dallas, TX 75229
Good to know.
How do I contact Family Care Clinic North Dallas?
Call (214) 366-0061. You can also visit their website.
Where is Family Care Clinic North Dallas?
11722 Marsh Ln Ste 372, Dallas, TX 75229
What are today’s opening hours?
Saturday: Closed. Confirm holiday hours before visiting.
How is this business rated?
4.2 out of 5 from 20 Google reviews.
