Ear Nose & Throat Clinic.

Located in San Antonio, the Ear Nose & Throat Clinic is a medical clinic specializing in otolaryngology. This facility serves patients across Austin, Houston, Dallas, San Antonio, and Fort Worth, providing care for conditions related to the ear, nose, and throat. With a current rating of 3 out of 5 based on 24 reviews, the clinic aims to address various ENT health concerns while ensuring a patient-centered approach.

About the Ear Nose & Throat Clinic

The Ear Nose & Throat Clinic operates as a medical clinic situated at 5715 Rogers Rd Ste 128 in San Antonio, Texas. The practice is dedicated to diagnosing and treating a range of ailments related to the ear, nose, and throat. Patients seeking specialized care can find this clinic conveniently located within the city limits, making it accessible for those in surrounding areas as well.

Review Analysis

Examining patient feedback reveals several recurring themes regarding their experiences at the Ear Nose & Throat Clinic. Understanding these aspects can help potential patients gauge what to expect during their visit.

Front Desk and Staff

Feedback about the front desk and staff highlights mixed experiences. While some patients appreciate the friendliness of the staff upon arrival, others express dissatisfaction with the professionalism shown by certain personnel. This inconsistency suggests that while some visitors feel welcomed and supported, others may encounter challenges with staff interactions.

Wait Times

Patients have shared varied experiences regarding wait times at this clinic. A few reviews note prompt service and minimal waiting periods before being seen by healthcare providers. However, there are also reports from individuals who experienced longer-than-expected delays during their appointments. Such feedback indicates that while some patients leave satisfied with their timely visits, others may find the waiting experience less than ideal.

Clarity of Explanations

Patients have commented on how well things were explained during their visits. Many reviewers appreciate clear communication regarding their conditions and treatment options. When healthcare professionals take time to explain procedures thoroughly, it enhances patient understanding and comfort. Nonetheless, not every interaction received such praise; some individuals felt that explanations could have been more detailed or straightforward.

Scheduling Efficiency

Scheduling appointments appears to be generally manageable for most patients. Some reviews indicate ease in booking appointments over the phone or online. However, there are instances where difficulty arose due to miscommunications or scheduling errors. This indicates that while many patients may find it convenient to secure appointments, inconsistencies exist that may cause frustration for others.

Recurring Praise

• Friendly staff interactions noted by multiple reviewers.
• Certain patients experienced prompt service during visits.
• Clear explanations about health conditions were appreciated by many.

Recurring Concerns

• Mixed feedback on staff professionalism.
• Inconsistent wait times leading to patient dissatisfaction.
• A few reports indicate issues with appointment scheduling accuracy.

Rating Overview

The Ear Nose & Throat Clinic has received a rating of 3 out of 5 stars from its 24 reviews. This rating is slightly below the average score of 3.78 when compared with six other medical clinics in the broader Austin; Houston; Dallas; San Antonio; Fort Worth area.

Hours and Availability

The clinic operates on Thursdays from 9 AM to 5 PM. Currently open only one day a week, potential visitors should plan accordingly when considering scheduling an appointment.

Location and Contact Information

The Ear Nose & Throat Clinic is located at 5715 Rogers Rd Ste 128 in San Antonio, TX 78251. Patients interested in learning more or scheduling an appointment can reach out via phone at +12102494840 or visit their Google business profile.

The Ear Nose & Throat Clinic provides essential services for those needing specialized care in otolaryngology within San Antonio and surrounding regions. With mixed reviews highlighting both positive experiences and areas needing improvement, such as staff professionalism and wait times, patients are encouraged to consider these factors when planning their visits. For further details on availability or insurance participation, contacting the clinic directly is recommended.