Appointment went by fast and I only had to wait a few minutes in the waiting room! The person taking my blood was super precise and took her time. Dr. Nguyen gave great advice concerning my health and could easily understand my situation based on past appointments!
Family practice physician Closed now
Van Nguyen, DO
7260 Blue Mound Rd Ste 144, Fort Worth, TX 76131
vs Fort Worth average
+0.0
rated above 19 of 47 nearby
Open days
5 / 7
weekdays only
Sampled reviews
3 / 5
rated 4 or 5 stars
Feedback snapshot
How many of the 5 sampled Google reviews mention each topic. Colour shows whether those reviews were positive.
About Van Nguyen, DO
Van Nguyen, DO is a family practice physician located in Fort Worth, Texas. With a focus on providing comprehensive healthcare services to individuals and families, Dr. Nguyen offers a range of services to address various medical needs. The practice has garnered attention for its patient-centric approach, although experiences can vary widely among patients.
Business Overview
Dr. Van Nguyen operates out of an office situated at 7260 Blue Mound Rd Ste 144, Fort Worth, TX 76131. The clinic aims to provide accessible healthcare solutions and is open five days a week, starting early at 7 AM from Monday through Friday. This schedule accommodates patients who may prefer morning appointments. While the practice is closed on weekends, it offers consistent weekday hours for those seeking regular care.
Review Analysis
Examining patient reviews of Dr. Nguyen reveals mixed feedback regarding several aspects of the practice, including appointment availability, wait times, and the clarity of communication during visits.
Appointment Availability
Availability for scheduling appointments appears to be a significant concern among some patients. One reviewer expressed frustration after attempting to book appointments for their entire family only to be informed of a five-month wait. This sentiment highlights potential issues with accessibility and scheduling within the practice. Conversely, another reviewer noted that they found it relatively easy to transition into becoming a new patient with Dr. Nguyen after previously experiencing difficulties with other providers.
Wait Times
Regarding wait times, there seems to be a positive note alongside some concerns. One reviewer mentioned that their appointment proceeded quickly with only a brief waiting period before being seen by Dr. Nguyen. In contrast, another review indicated dissatisfaction with the overall scheduling process leading to longer delays in getting an appointment scheduled.
Clarity of Communication
The clarity with which Dr. Nguyen explains medical issues and treatment plans received notable praise from several reviewers. One individual emphasized how Dr. Nguyen took the time to thoroughly discuss their health concerns and answer questions without rushing through the visit. This attention to detail fosters a sense of trust and comfort for patients who may have had negative experiences with prior providers.
Front Desk and Staff Interaction
The interactions with the front desk staff are generally viewed positively by multiple reviewers who described them as friendly and helpful. However, one concerning account surfaced involving an interaction with the office manager, who was perceived as rude during a phone call regarding switching doctors within the practice. This incident raises questions about customer service consistency but does not appear to reflect the overall front desk experience reported by most patients.
Recurring Praise:
- Friendly and helpful front desk staff.
- Clear explanations provided by Dr. Nguyen during consultations.
- Quick appointment processes in some instances.
Recurring Concerns:
- Long wait times for new appointments.
- Poor communication regarding office policies from management.
Rating Summary
The practice holds a rating of 4.5 stars based on a total of 15 reviews from patients who have shared their experiences since July 2024 through August 2026. This rating places it slightly above the average rating of 4.43 among family practice physicians in Fort Worth.
Hours and Availability
Van Nguyen, DO operates Monday through Friday from 7 AM to 5 PM, providing ample opportunity for early appointments throughout the week. The office remains closed on Saturdays and Sundays, allowing staff time off while accommodating weekday schedules for patients seeking care.
Location and Contact Information
The clinic’s location at 7260 Blue Mound Rd Ste 144 provides convenient access for residents in Fort Worth looking for family medical services. For additional inquiries or to confirm current appointment availability, patients can reach out directly via phone at +18179129100 or visit their official website.
In summary, Van Nguyen, DO offers family practice services in Fort Worth characterized by clear communication during patient visits and helpful front desk personnel. However, potential patients should be aware of mixed feedback regarding appointment availability and management interactions that could influence their experience when seeking care.
Reviews from Google
★ 4.5 · 15 reviewsDr. Van is everything you could ever ask for in a primary care provider! I had been in the process of trying to find a new primary care provider for the past couple years. I had tried seeing several different doctors but hadn’t settled with any previously as I felt that they were either uncaring or lacked competence. Dr. Van demonstrated a great deal of knowledge as I told her about my family history and current medical issues. She promptly pinpointed what was likely going on and what the best approach to mitigate my situation would be. Additionally, she was never in a rush to get through the check up. She walked me through everything and always paused to ask if I had any questions to make sure that I was comfortable and understood everything. It was very clear that she genuinely cares for her patients. Overall, it was an easy choice to choose Dr. Van as my new PCP.
I love going to this clinic and the people are really great!
I call to make appointment for whole family's and they asked to get all information and then tell me we can't go in until August and that like 5 month waiting so what a waste of time asking information and can't get in sooner..
I had originally seen Dr. Nguyen and while she was very nice I did not feel like she was a good fit for me. Especially after she said that my labs were normal after I had seen that I actually had some levels that were elevated. I spoke to the ladies in the front office (who were amazing and so nice!) and I set up a new appointment with Dr. Dieu. Today I got a call from the office manager Christy who informed me that all Baylor Scott and White offices do not allow you to switch doctors in office. She was extremely rude to me on the phone and called me disrespectful for asking questions about this policy since I had not been told about this earlier. She repeatedly kept interrupting me as I tried to speak to say that she was canceling my appointment with Dr. Dieu. She also kept repeating how she was going to have to talk with the ladies in the front office about how switching doctors was not a part of the policy. Her tone as she said this was very negative and I was concerned that she was going to be rude to the office ladies as well. After she called me disrespectful, I calmly told her that I felt she was being so by continuing to interrupt me and her response was to say that she’s actually the nicest person who works in that office and she’s been doing her job at Baylor Scott and White for 25 years. She just seemed very entitled to me. So all in all, Dr. Nguyen seemed nice enough just not a good fit for me. The ladies in the office are amazing! However, if you have any issues or miscommunication issues dealing with Christy is going to be horrible. So I guess I would not recommend this office. Which is unfortunate because I’ve since heard great things about Dr. Dieu but I won’t get to find that out because of their policy.
Reviews are published on Google and shown here as a sample. Reviews written on this site are moderated separately.
Location & Maps
Get directions7260 Blue Mound Rd Ste 144, Fort Worth, TX 76131
Frequently asked questions
How do I contact Van Nguyen, DO?
Call (817) 912-9100. You can also visit their website.
Where is Van Nguyen, DO?
7260 Blue Mound Rd Ste 144, Fort Worth, TX 76131.
Is Van Nguyen, DO open today?
Thursday: 7 AM–5 PM. Confirm holiday hours with the business before visiting.
How is Van Nguyen, DO rated?
4.5 out of 5 from 15 Google reviews.
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