I enjoy my doctor visits with Dr Jeana Bright. @ Texas health in Fort Worth TX. She always listens to my concerns and gives helpful advice. I’ve been seeing her for past 3 plus years and she always treats me with kindness and respect. She makes me feel like I’m speaking with a friend or family member. the wait times in the office are usually reasonable .
A closer look.
Texas Health Family Care is a family practice physician located in Fort Worth, Texas. This medical facility provides comprehensive primary care services to patients of all ages. Known for its patient-centric approach, Texas Health Family Care emphasizes open communication and thorough examinations. The practice operates five days a week, ensuring accessibility for families seeking medical care.
Overview of Texas Health Family Care
Located at 10900 Founders Way Suite 103 in Fort Worth, Texas, Texas Health Family Care offers a range of healthcare services aimed at maintaining and improving patient health. With a strong focus on personalized care, the physicians at this practice are dedicated to understanding their patients’ individual health needs. Patients have expressed satisfaction with the level of attention and care they receive during appointments.
Review Analysis
The feedback collected from patients reveals key insights into their experiences at Texas Health Family Care. With a total of 281 reviews, the practice holds a rating of 4.5 stars. Analyzing the content of these reviews highlights several recurring themes that are important for prospective patients to consider.
Wait Times
Patients have shared mixed experiences regarding wait times at Texas Health Family Care. While some reviewers noted reasonable wait times during their appointments, others experienced significant delays. One patient described waiting for over 45 minutes past their scheduled appointment time without seeing their doctor or PA, which led to dissatisfaction and ultimately resulted in them canceling their visit. Conversely, other reviewers highlighted timely service where they were seen promptly upon arrival.
Clarity of Explanations
Clarity in communication is a strong point for Texas Health Family Care according to the reviews analyzed. Several patients remarked that their doctors took the time to explain medical conditions and treatment options clearly. One reviewer appreciated how Dr. Chi Benson reviewed laboratory results thoroughly and provided detailed explanations without making them feel rushed. This level of attentiveness contributed positively to their overall experience.
Staff and Front Desk Experience
The front desk and support staff at Texas Health Family Care received commendation from multiple reviewers for their friendliness and professionalism. Patients reported feeling welcomed by polite staff who handled inquiries effectively. However, one review pointed out that despite the courtesy shown by staff when delays occurred, it did not mitigate the frustration caused by long waits during appointments.
Appointment Scheduling and Availability
Patients generally reported positive experiences when scheduling appointments at Texas Health Family Care. The ease of booking was highlighted as a favorable aspect by some reviewers who appreciated the straightforward process. However, there was also feedback indicating issues with appointment adherence, particularly regarding delays that affected subsequent scheduling commitments for patients.
- Recurring Praise:
- Caring and attentive physicians who take time to explain health issues clearly.
- Friendly front desk staff who create a welcoming atmosphere.
- Timely appointments noted by several patients.
- Recurring Concerns:
- Inefficient management leading to longer than expected wait times for some patients.
Rating Summary
The current rating for Texas Health Family Care stands at 4.5 stars based on 281 reviews. This score reflects a generally positive experience among the majority of patients while also indicating areas where improvements could be made, particularly concerning wait times during busy periods.
Hours and Availability
Texas Health Family Care operates Monday through Friday from 8 AM to 5 PM, providing consistent access during standard business hours but remains closed on weekends. This schedule allows ample opportunities for families needing routine check-ups or consultations throughout the workweek.
Location and Contact Information
The practice is conveniently situated in Fort Worth, making it accessible for local residents seeking family healthcare services. For specific questions regarding availability or insurance participation, potential patients may wish to contact the office directly using the provided phone number or visit their official website.
In conclusion, Texas Health Family Care in Fort Worth offers a range of family practice services with an emphasis on patient-centered care and clear communication from its physicians. While most patients report positive experiences with staff friendliness and clarity during consultations, there are areas such as wait times that warrant attention for continued improvement in service delivery.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
My first meeting with Dr Benson After my longtime primary care physician retired, I began the difficult search for a new doctor. He had been my physician since he first opened his practice, and over the years I came to deeply appreciate his dedication, compassion, and thorough approach to patient care. Finding someone who inspired that same level of confidence and trust was not an easy task. After meeting with several physicians, I scheduled an appointment with Dr. Chi Benson. From the moment she entered the room, I was impressed by her professionalism, attentiveness, and genuine interest in my health. Although the appointment was intended to be an introductory meet-and-greet, I brought recent laboratory results with me. Dr. Benson took the time to review them carefully, explaining her observations in detail, answering each of my questions thoughtfully, and providing clear, well-reasoned recommendations. At no point did I feel rushed. Instead, I felt that she was fully engaged, listening carefully, and committed to understanding my overall health. During our conversation, Dr. Benson noticed that I was overdue for a complete physical examination and proactively scheduled a follow-up appointment. I also mentioned some discomfort in my lower groin area. Without hesitation, she recommended evaluating for a possible hernia, demonstrating the kind of thoroughness and attention to detail that immediately gave me confidence in her clinical judgment. When it came time for the examination, Dr. Benson conducted herself with the utmost professionalism and respect. She ensured that a nurse was present as a chaperone throughout the examination, which I appreciated. The nurse, who had taken my vital signs earlier, was warm, courteous, and reassuring. Dr Benson clearly explained what to expect, and her calm, friendly demeanor helped make what could have been an uncomfortable situation feel much more at ease. Throughout the entire visit, I was impressed not only by Dr. Benson’s clinical knowledge and thoroughness but also by the genuine compassion she demonstrated. She listens attentively, explains things in a way that is easy to understand, and takes thoughtful, appropriate action without delay. Those qualities are becoming increasingly difficult to find and deserve recognition. When I returned home, I told my wife that Dr. Benson reminded me of the physician I had trusted for so many years. Coming from someone who had such a longstanding relationship with his previous doctor, that is perhaps the highest compliment I could offer. The attending nurse; From the moment the nurse entered the room, she made a very positive first impression. She was friendly, personable, and professional. She took my vital signs, asked if I had any concerns or questions, and answered everything clearly. Before leaving the room, she let me know that Dr. Benson would be in shortly, which helped me know what to expect. Later, when Dr. Benson determined that a groin examination was appropriate, she explained that a chaperone would be present and asked the same nurse to return. I was admittedly somewhat nervous about such a personal examination, but I was relieved that it was the same nurse who had cared for me earlier in the visit. Her kind and respectful demeanor had already helped establish a level of trust. Throughout the examination, the nurse conducted herself with exceptional professionalism. She remained attentive to her role while also being mindful of my comfort. At several points she looked up with a warm, reassuring smile that helped ease my anxiety. She never said or did anything that made the situation feel awkward or uncomfortable. Instead, her calm presence, compassion, and respectful manner helped preserve my dignity during what can be an uncomfortable experience for many men. Once the examination was complete and I had dressed, she quietly excused herself from the room without drawing unnecessary attention to the situation. It was another example of her professionalism and respect.
This was our 1st appt here with Keely at 3pm and of course you need to be there 15 min early and we were 30 min early. No biggie, it’s our first appt. They take us back a little past 3 and the tech was really nice but then we wait til 3:45 and STILL no Dr or PA. We can hear her next door with a mom & daughter talking about birth control til they ask her to leave so they can talk about everything- walls are VERY thin. So we ask where she is and how much longer she’ll be and the nurse tells us she’s still with her 2:30 appt!! And it’s now 3:45!!! Since when is it ok to be in that appt for over an hour!!!! We take time off work to be treated like this? No thanks. The staff was nice, polite and very apologetic but there’s absolutely no excuse for this especially when we take time from work to do this. They did offer to have us see someone else but we shouldn’t have to have waited 45 minutes before getting that option, we have schedules to keep as well. We cancelled and we’ll find someone else.
Staff was extremely friendly. My appointment time was right on schedule and they had me in and out. My experience with Dr. Bright may have been one of the best I’ve had as she was very personable and informative. For once I didn’t feel rushed like the doctor was in a hurry to get to the next patient. Glad I was able to find this Dr. and her team.
Very pleasant! Dr. Bright has been my primary doctor for many years. She is very helpful and down to earth. She does not “rush “ her patients and is very comfortable to b with! Medically she is the best!
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions10900 Founders Wy Suite 103, Fort Worth, TX 76244
Good to know.
How do I contact Texas Health Family Care?
Call (817) 741-8355. You can also visit their website.
Where is Texas Health Family Care?
10900 Founders Wy Suite 103, Fort Worth, TX 76244
What are today’s opening hours?
Friday: 8 AM–5 PM. Confirm holiday hours before visiting.
How is this business rated?
4.5 out of 5 from 281 Google reviews.
