Innovative Primary Care in San Antonio is exactly what modern healthcare should look like. From the moment you walk in, the staff is welcoming, professional, and genuinely cares about your well-being. Appointments are efficient without ever feeling rushed, and the providers actually take the time to listen and explain things clearly. I felt heard, respected, and involved in my care—something that’s surprisingly rare these days. The clinic is clean, well-organized, and easy to work with from my initial scheduling through every aspect of follow-up care. If you’re looking for a primary care team that’s knowledgeable, compassionate, and truly patient-centered, I can’t imagine a better recommendation than Innovative Primary Care - A Solid Five Stars. My highest recommendation.
A closer look.
Located in San Antonio, Innovative Primary Care is a family practice physician dedicated to providing comprehensive healthcare services tailored to individual needs. With a strong emphasis on patient-centered care, the clinic prides itself on its welcoming environment and attentive staff, ensuring that each visit is efficient and informative. Innovative Primary Care has garnered a favorable rating of 4.6 from a total of 603 reviews, reflecting consistent positive patient experiences.
About Innovative Primary Care
Innovative Primary Care specializes in family practice medicine, offering a range of services designed to address various health concerns for patients of all ages. Situated at 9910 W Loop 1604 N Ste 128 in San Antonio, TX, this clinic aims to deliver high-quality healthcare by prioritizing communication and understanding between providers and patients. The team is committed to fostering an inclusive atmosphere where every patient feels valued and respected.
Review Analysis
The reviews for Innovative Primary Care reveal several common themes that highlight the strengths of the clinic as well as areas where patients feel satisfied. Overall, the feedback indicates a strong preference for the staff’s professionalism and the clarity of communication during appointments.
Staff and Front Desk Experience
Patients consistently praise the staff at Innovative Primary Care for being friendly, welcoming, and eager to assist with their needs. Reviewers describe interactions with front desk personnel as positive, noting their helpfulness in scheduling appointments and addressing inquiries. The supportive environment established by the staff enhances patient satisfaction during visits.
Clarity of Explanations
A notable aspect highlighted in multiple reviews is the clarity with which medical information is communicated by the providers. Patients express appreciation for how well their doctors explain health issues and treatment options, fostering a sense of involvement in their care. This transparency is seen as essential in building trust between patients and providers.
Appointment Availability
Feedback regarding appointment availability also tends to be positive. Reviewers comment on their experiences with scheduling appointments easily, which contributes to a seamless healthcare experience. The ability to secure timely appointments plays an important role in overall patient satisfaction.
Recurring Praise:
- Friendly and helpful staff at the front desk.
- Clear explanations provided by medical professionals.
- Efficient appointment scheduling process.
Rating Overview
The clinic holds a rating of 4.6 based on 603 reviews. This score reflects a higher average compared to other family practice physicians in San Antonio, where the average rating stands at 4.43. Innovative Primary Care ranks higher than 16 out of 38 similar listings in the area.
Hours of Operation
Innovative Primary Care operates five days a week, open Monday through Friday from 8 AM to 12 PM and then from 1 PM to 5 PM each day. The clinic remains closed on weekends and observes no extended hours outside these times.
Location and Contact Information
The clinic is conveniently located at 9910 W Loop 1604 N Ste 128 in San Antonio, TX. Its strategic location allows easy access for local residents seeking family medical care. Patients may reach out via phone at +1 (210) 455-6253 or visit their official website for more information regarding services offered or to confirm current availability.
Innovative Primary Care stands out as a reliable family practice physician in San Antonio, known for its dedicated staff and clear communication practices during appointments. With favorable reviews emphasizing the quality of care received, patients can expect a supportive environment focused on their health needs. For any specific inquiries or updates regarding insurance participation or appointment availability, contacting the clinic directly is advisable.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
Highly recommend Dr Schanen. He and his staff are very friendly and knowledgeable. His staff are always so welcoming and eager to assist you with your needs. He takes his time getting to know you and addresses all issues and explains everything in detail. He is the only doctor for myself and family. 5 stars for Dr Schanen and his staff!!!
I had an excellent experience with Dr. Schanen. He is extremely professional, attentive, and truly takes the time to listen to his patients and explain everything clearly. From the very beginning, I felt that I was in very good hands. Thanks to his care and expertise, my quality of life has truly changed for the better. I’m incredibly grateful for the difference he has made in my health and well-being. The staff is also very kind and welcoming. I highly recommend Dr. Schanen to anyone looking for someone who genuinely cares about their patients.
Every time I come to an appointment here the staff is amazing and they help me with all my needs. Dr. Schanen is awesome. He really makes you feel comfortable and worry free when seeing him. I encourage anyone to come here, they have amazing staff and they treat you right. It doesn’t matter what the issues are, all that matters is getting you better. I see a lot of doctors, but I’m more uncomfortable and satisfied coming in here. I love being part of the innovative family. Thank you all the staff that worked here and the other locations. I have to say the clinic in San Antonio is the best! Keep doing the right work innovative.😀
My goodness! From the 1st 2min of my experience with my new Dr has been on my health like white on rice! Heard everything I had to say and put me back together like the wizard of oz! Great atmosphere and super friendly staff!
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–12 PM1–5 PM |
| Tuesday | 8 AM–12 PM1–5 PM |
| Wednesday | 8 AM–12 PM1–5 PM |
| Thursday | 8 AM–12 PM1–5 PM |
| Friday | 8 AM–12 PM1–5 PM |
| SaturdayToday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions9910 W Loop 1604 N Ste 128, San Antonio, TX 78254
Good to know.
How do I contact Innovative Primary Care?
Call (210) 455-6253. You can also visit their website.
Where is Innovative Primary Care?
9910 W Loop 1604 N Ste 128, San Antonio, TX 78254
What are today’s opening hours?
Saturday: Closed. Confirm holiday hours before visiting.
How is this business rated?
4.6 out of 5 from 603 Google reviews.
