We loved this doctor right up until they sent my wife's bill to collections (we didn't know there was a balance and it was small). She was told she'd have to wait a month after paying collections, which she paid immediately on finding out, before she could get any medications filled. I would be very cautious dealing with this doctor if you need regular medication. When I called and begged them to figure out some way forward that didn't involve my wife waiting a month for medications we were told our only option was to find a new PCP
A closer look.
Dr. Solomon I. Paley, MD is a family practice physician located in San Antonio, Texas. This medical practice focuses on providing comprehensive healthcare services to patients of all ages. With a high patient rating of 4.8 based on 764 reviews, Dr. Paley’s office is known for its attentive staff and a commitment to patient-centered care.
Overview of Services and Environment
Dr. Solomon I. Paley, MD offers a variety of family practice services designed to meet the healthcare needs of individuals and families in the San Antonio area. The practice is situated at 1314 E Sonterra Blvd Ste 5203, easily accessible to local residents. The office environment is reported to be welcoming, with friendly staff members who prioritize patient comfort and satisfaction.
Patient Experience
Patient feedback highlights several key aspects of the experience at Dr. Paley’s office, particularly regarding appointment availability, wait times, and how clearly information is conveyed during visits.
Staff and Front Desk
The staff at Dr. Paley’s practice receive consistent praise for their friendliness and helpfulness. Multiple reviews note that the team is courteous and approachable, creating a pleasant atmosphere for patients from the moment they walk in the door. Patients feel supported by the front desk staff when scheduling appointments and navigating administrative tasks.
Wait Times
Feedback regarding wait times shows a generally positive trend with many patients appreciating the short duration before being seen by a healthcare provider. Several reviews indicate that patients spend minimal time waiting, which enhances their overall experience at the facility. However, one review expresses concern over billing issues that led to more extended wait times for medication access after an unexpected collections situation.
Clarity of Information Provided
Patients also commend Dr. Paley and his team for their effective communication skills during consultations. Reviewers have noted that explanations regarding treatments and health conditions are clear and thorough, fostering an open dialogue between patients and providers. This transparency contributes positively to patient confidence in their care.
Recurring Praise
- Friendly and helpful staff
- Short wait times before appointments
- Clear communication about health matters
Recurring Concerns
- Billing issues leading to complications with medication access
Rating Summary
The current rating for Dr. Solomon I. Paley, MD stands at 4.8 out of 5 stars based on 764 reviews from patients who have visited the office over time.
Hours of Operation
The office operates five days a week, with hours from 8 AM to 5 PM on Monday through Wednesday and Friday, while closing earlier at 4 PM on Friday. The practice remains closed on weekends.
Location and Contact Information
This family practice is conveniently located in San Antonio at 1314 E Sonterra Blvd Ste 5203, making it easily accessible for local residents seeking medical care.
In summary, Dr. Solomon I. Paley, MD offers family practice services in San Antonio with notable attributes such as friendly staff interactions, short wait times, and effective communication regarding health matters among patients’ experiences. For those considering this practice for their healthcare needs, it may be beneficial to contact the office directly to confirm current availability or inquire about insurance participation.
What people mention.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
The local perspective.
Dr Paley and his staff are amazing! Started going to the during Covid. Always plenty of time during visits, and they listen to me. Never pushy as I am educated in physiology, etc, we have conversations, they don’t just tell me what to do.
Dr. Paley and his staff are very knowledgeable, courteous, and approachable. I appreciate the short wait time, the discerning care, and the timely recommendations to my health. And if that weren’t enough, they have the cutest dogs to greet me and then to send me on my way. What else could I ask for?
Fantastic office—always a wonderful experience from start to finish. I have been a patient for a couple of years now and will continue to be. Wait times b4 being seen short, in house laboratory for blood work—convenient & wonderful phlebotomist, scheduling appointments & times accessible, great customer service, fantastic referral departments—you need one quickly it will b done that day, staff always friendly & caring, excellent follow up, and honesty I have never seen Dr Paley—usually get an NP, but all the ones I’ve had the pleasure of meeting (Jennifer & Kylie) provide the kind of service that demonstrates their commitment to the patient. Highly recommend!
Though I have never met dr Paley. I highly recommend this office. I see Jennifer at this office and highly recommend her. All the staff and nurse (Dorothy) are amazing. Knowledgeable, kind, efficient, and truly listen and advocate for you.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
Time it right.
| Sunday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–4 PM |
| SaturdayToday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
Right around here.
Get directions1314 E Sonterra Blvd Ste 5203, San Antonio, TX 78258
Good to know.
How do I contact Dr. Solomon I. Paley, MD?
Call (210) 946-6677. You can also visit their website.
Where is Dr. Solomon I. Paley, MD?
1314 E Sonterra Blvd Ste 5203, San Antonio, TX 78258
What are today’s opening hours?
Saturday: Closed. Confirm holiday hours before visiting.
How is this business rated?
4.8 out of 5 from 764 Google reviews.
