KimPhuong P. Truong, MD is a family practice physician located in Austin, Texas. Known for providing a range of medical services, Dr. Truong operates out of the Austin Regional Clinic and offers patients both in-person and telemedicine consultations. The practice has garnered attention for its accessibility and the quality of care provided, as reflected in its 4.3 rating across 211 reviews.
Located at 10401 Anderson Mill Rd #110b in Austin, KimPhuong P. Truong, MD is part of a larger network aimed at delivering comprehensive family healthcare. The clinic is open five days a week, with operating hours from 8 AM to 5 PM on weekdays and closed on weekends. This availability allows patients flexible access to care during standard business hours.
Examining the feedback from patients reveals a mix of positive experiences alongside some concerns regarding service delivery. The reviews highlight several recurring themes including staff interactions, appointment availability, and the clarity of communication during visits.
Patients generally describe the front desk staff and other team members as friendly and helpful. Two reviewers specifically noted their positive experiences with the staff’s demeanor and attentiveness during appointments. This suggests that while there are mixed feelings about specific interactions with Dr. Truong herself, the support staff has left a good impression on many visitors.
Availability for appointments appears to be another strong point for this practice. Multiple reviewers praised the ease of scheduling appointments, both in-person and through telemedicine options. The convenience of having access to healthcare services when needed contributes positively to patient satisfaction.
The clarity with which medical issues are explained varies according to patient experiences. While some patients felt well-informed and understood during their visits, one reviewer expressed frustration regarding Dr. Truong’s bedside manner and approach to treatment decisions. This indicates that while some may find clear communication reassuring, others may have encountered challenges in feeling fully heard or understood.
Recurring Praise:
Recurring Concerns:
The clinic currently holds a rating of 4.3 stars based on 211 reviews. This score reflects a generally favorable reception among patients but also indicates that there are areas where improvement may be beneficial, especially regarding communication practices.
KimPhuong P. Truong, MD operates Monday through Friday from 8 AM to 5 PM, providing ample opportunity for appointments throughout the week while remaining closed on weekends. This schedule allows patients flexibility in seeking care without conflicting with typical work hours.
The clinic is situated at 10401 Anderson Mill Rd #110b in Austin, TX, making it accessible for local residents seeking family healthcare services. Patients can reach out via phone at +15122505571 or explore more through the official website linked here: official website.
Keen attention to patient experiences highlights both strengths and areas for growth within KimPhuong P. Truong’s practice as a family physician in Austin. Overall positive feedback on staff interactions contrasts with mixed sentiments regarding direct communication from Dr. Truong herself, offering valuable insights for prospective patients considering this clinic for their healthcare needs.
Topic mentions in the imported sample, not a score for the business. A review’s star rating does not establish sentiment about every topic.
Dr. Truong had horrible bed side manners and was very condescending. She lacks the understanding that many patients wait to go to the doctor as their last resort in seeking some relief from their physical pain. Dismissively writing prescriptions for medications that are often the ‘first approach’ for medical problems that well past that stage/ required a more proactive approach.
I really like ARC. i love that they are open & available anytime: day, night, holidays. The staff are generally very nice, friendly & helpful. feel seen.
Today I visited this clinic for the first time. I had a great experience. Everything was clean, and the staff were very friendly and attentive. I had a great experience with the doctor Truong Phuong .
ARC Has great doctors who are skilled, Kind, And good listeners. I had a great experience with the doctor I spoke to via telemedicine today, I was feeling miserable with this sinus that I had been dealing with for the past couple of weeksshe understood the my condition needed to be taken care of immediately.
Baby had a positive test for the flu. I had no symptoms but decided to reach out the next day to get medication for prevention. Book a video visit and was promptly prescribed medicine for preventative care.
A sample of reviews published on Google. The overall rating may include reviews not shown here.
| SundayToday | Closed |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Confirm holiday hours with the business. Times follow the directory’s time zone.
10401 Anderson Mill Rd #110b, Austin, TX 78750
Call (512) 250-5571. You can also visit their website.
10401 Anderson Mill Rd #110b, Austin, TX 78750
Sunday: Closed. Confirm holiday hours before visiting.
4.3 out of 5 from 211 Google reviews.
